Job Description :

Role: ServiceNow Developer ITOM – ITBM

Location: Atlanta, GA , Charlotte, NC and Tampa , FL

Duration: Fulltime/Permanent position – Remote Till Covid

Job Description

Seeking ServiceNow Developer ITOM – ITBM Consultant who will be working on complex Service Mapping projects to discover the client’s application and infrastructure landscape. Should be able to interact with the different application and infrastructure teams to understand and document the landscape.

Required Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

• At least 4 years of Information Technology experience

• At least 4 years of experience in Development/ Configuration/Solutions evaluation/ Validation and deployment in ServiceNow IT Operations Management – Service Mapping and Discovery

• At least 4 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process

• Working knowledge in ServiceNow Service Mapping and Discovery and be able to create mapping patterns and troubleshoot

• Communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business

• Experience in working with multi-vendor development environment

• Experience in Interacting cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information

• Experience of working with ServiceNow platform for global customers

Preferred Qualifications:

• Good understanding of architecture / infrastructure concepts and ITIL implementation

• Experience and desire to work in a management consulting environment that requires regular travel

• Certified ServiceNow Implementation Specialist (Discovery, Service Mapping)

• Planning and Co-ordination skills

• Good Communication and Analytical skills

Client : Infosys


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