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Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
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Proven years of experience in Java/J2EE, JavaScript, CSS, Oracle, PL/SQL, Unix.
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Strong experience in supporting ServiceNow Platform.
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Strong understanding of ITIL processes (Incident, Problem, Change, Service Catalogue, CMDB).
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Experience in working on ServiceNow Production support projects
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Familiarity with integration concepts (API, Webservices, REST/SOAP).