Job Opportunity: Network Technician
Contract Duration: 12 Months (Possible Extension)
Interview Process: 1 Round (Virtual, Video Required)
Work Schedule: Hybrid (3 Days Onsite, 2 Days Remote)
Work Location: South Carolina (SC)
Candidate Requirement: Must be a South Carolina resident or willing to relocate to SC prior to start (at own expense). Occasional travel to all client locations within SC.
Background Checks Required
- SLED (State of SC Law Enforcement Division)
- SCDSS Central Registry
- 10-Year Motor Vehicle Record
- Credit Check
- Criminal Background Check
- E-Verify Certification (submitted by vendor)
Project Overview
The Network Technician Consultant will support the agency's network infrastructure, assist in maintaining accurate facility documentation, and contribute to the development of a centralized dashboard system for asset visibility. The position reports directly to the Senior Network Architect.
Key Responsibilities
Network Infrastructure Support
- Install, configure, and implement LAN and wireless systems (switches, cabling, access points).
- Troubleshoot and resolve network issues, identify root causes, and implement preventive solutions.
- Monitor network performance and maintain detailed incident documentation.
- Update and maintain standard operating procedures, diagrams, and network documentation.
- Support hardware configuration, network design, and infrastructure upgrades.
- Maintain accurate inventory and assist in lifecycle planning of network assets.
- Research and recommend new networking technologies for integration.
Facilities & Dashboard Support
- Collaborate with Facilities and Finance teams to maintain updated facility inventories (ownership, address, bandwidth, staffing data, etc.).
- Update office floor plans, rack layouts, and equipment placements.
- Develop and maintain a centralized dashboard integrating floorplans, personnel data, and system metrics.
- Ensure accuracy and completeness of all facility and asset data.
Project-Based Initiatives
- Conduct and document network closet audits, adhering to industry standards.
- Maintain up-to-date "as-built" CAD/PDF diagrams for 68+ locations.
- Perform on-site cellular signal assessments to support SD-WAN carrier selection.
Expected Deliverables
- Detailed audit reports with before/after documentation.
- Updated network floorplans for all offices.
- Monthly status and progress reports.
- Standard operating procedures for patching and closet organization.
- Operational dashboard displaying complete facility and system data.
Required Skills
- Strong understanding of data network services and communications.
- Hands-on experience with network design, configuration, and implementation.
- Knowledge of fiber optics, cabling systems, and computer networking hardware/software.
- Experience with system analysis, testing, and maintenance.
- Excellent documentation and communication skills.
Preferred Skills
- Advanced knowledge of network protocols and configuration.
- Proficiency in cable management, patch panels, and fiber optics.
- Experience with wireless networks, SD-WAN, Azure, and VoIP.
- Strong ability to document configurations and troubleshooting procedures.
- Familiarity with government IT environments.
Education
- Bachelor's Degree in Information Technology, Computer Science, or related field.
(Equivalent experience may substitute year-for-year for degree.)
Certifications
- None required.
- Relevant certifications (e.g., Network+, CCNA) are a plus.