Job Description :

Job Title: Network Administrator I

Location: Dover, DE

Duration: 13 Months

Note: Selected candidates need to be on board Onsite. They need to pick their on- boarding documents and equipment manually. No expenses will be paid for travelling

Job Description:

This position requires a detail-oriented professional with a passion for public service in the Information Technology field. Responsible for a wide range of desktop and network applications, this includes their uses, how to maintain and manage them. Responsible for ensuring that the uptime, performance, resources and security of the computers they manage meet the needs of the end users. Must be able to provide excellent next level support for customers (both DTI and other state agencies) and customers in compliance with DTI policy and procedures. Services provided will be primarily rendered through a combination of personal effort, joint effort with others in the workgroup and in collaboration with other DTI staff, vendors and customers. Requires excellent communication and problem-solving skills.

The Network Administrator is expected to possess technical proficiency in support, configuration and reliable operation of Windows OS, MacOS, Android, IOS, Linux and at least one other core Technology Domain listed. A qualified candidate must have the aptitude and drive for learning the other Core Technology Domains.

The Core Technology Domains include the following:

Installing, configuring, supporting and maintaining physical and some virtual Windows Servers

Utilize management solutions such as KACE, SCCM, BigFix, and MDT to provision, deploy, update and troubleshoot end-user devices

End user management solutions such as Active Directory, Desktop Authority, and Group Policy Management

Internet Protocol (IP) and subnet management solutions such as Infoblox or Microsoft DHCP server

Secure various end-user devices on a network such as mobile devices, laptops, desktop pcs and servers, on a network using security solutions such as McAfee EPO, CrowdStrike, and Microsoft Bit locker Administration Management.

Writing automation scripts in PowerShell, Ansible, and/or SQL

The Network Administrator will report to a Service Support Administrator.

Required/Desired Skills

Skill Matrix

Skill Matrix

Technology

Years of Experience

Overall IT Experience

Communication (1 - 10)

Prior experience Installing, configuring, supporting and maintaining physical and some virtual Windows Servers

Prior experience working with System management solutions to provision, deploy, update and troubleshoot end-user devices

Prior professional experience and proficiency in Support, Configuration and reliable operation of Windows 7 and 10 OS

Prior professional experience and proficiency in Support, Configuration and reliable operation of Mac OS

Prior experience with one or more of the following: KACE, SCCM, BigFix,or MDT

Excellent communication skills (both written and oral)

Prior experience Troubleshooting and Diagnostic of hardware and software

Possesses one or more of the Core skill competencies listed in the questions section below (please note that you must answer the question)

Prior professional experience and proficiency in Support, Configuration and reliable operation of Android OS

Prior professional experience and proficiency in Support, Configuration and reliable operation of iOS

Prior professional experience and proficiency in Support, Configuration and reliable operation of Linux

             

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