Job Description :
State of Ohio Department of Administrative Services Lead Quality Assurance Specialist Columbus, Ohio Interview Mode: in person or TEAMS Oversee all aspects of quality assurance including establishing and reporting on metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met; Act as key point of contact for all QA aspects of releases, providing test services and coordinating QA resources internally and externally; Lead and mentor QA team members, as well as manage outside contract testers. Create and Provide feedback on test cases, scripts, plans and procedures (manual and automated) and also responsible for executing them. Diagnose defects and track them from discovery to resolution. Ensure that the SI maintains high quality and accuracy up to software release. Ensure all testing work is carried out in accordance with the Testing Plan, including schedule and quality requirements. Provide feedback to the SI on the implications of testing outcomes on the Ohio Benefits systems. Respond to all requests from stakeholders in a timely professional manner. Review and analyze system specifications. Collaborate with QA Engineers to develop effective strategies and test plans. Create and Execute test cases (manual or automated) and analyze results. Evaluate product code according to specifications. Create logs to document testing phases and defects. Report bugs and errors to development teams. Help troubleshoot issues. Conduct post-release/ post-implementation testing. Work with cross-functional teams to ensure quality throughout the software development lifecycle. Skills Matrix Number of years Preferred candidate will have Experience with HHS Eligibility Systems and Policy: 5 + years Experienced tester with knowledge in Medicaid and SNAP/TANF benefits and skills in writing and executing test scripts: 5+ years Adhere to formal QA processes, ensuring that the Systems Implementation [SI] team is using industry-accepted best practices: 7+ years BSc/BA in Computer Science, Engineering or a related field or equivalent work experience Working knowledge of test management software Working knowledge of test automation using selenium Working knowledge of Backend testing (SQL knowledge) and Reporting. Familiarity with Agile frameworks and regression testing is required.