Job Description :
Junior Support Engineer

We have an immediate opportunity with a large F500 client in the St. Louis, MO area.

We are looking for Junior Support Engineer at St. Louis, MO with one of our major clients. Please go over the details let me know

Junior Support Engineer
St. Louis, MO


Client is looking for Support Engineer to manage end to end application and system stack and to work with one of the leading financial services organization in the US. Site Reliability Engineering SRE is a discipline that combines software and systems engineering for building and running large scale, distributed, fault tolerant systems. Jr SRE ensures that internal and external services meet or exceed reliability and performance expectations.

Individuals in this role are responsible for overall system operation, utilizing a breadth of tools and approaches to solve a broad set of problems. Support Dev team in limiting time spent on operational work, blameless postmortems, proactive identification, and prevention of potential outages.


As a Jr Support Engineer,

- You will engage in and improve the software development lifecycle from inception and design, through development, deployment, operation and refinement
- You will influence and design infrastructure, architecture, standards and methods for large scale systems
- You will support services prior to production via infrastructure design, software platform development, load testing, capacity planning and launch reviews
- You will maintain services during deployment and in production by measuring and monitoring key performance and service level indicators including availability, latency, and overall system health
- You will automate system scalability and continually work to improve system resiliency, performance and efficiency
- You will practice sustainable incident response as part of an on call rotation and through blameless postmortems
- You will remediate tasks within corrective action plan via sustainable, preventative, and automated measures whenever possible
- Facilitate the management, configuration, and monitoring of the infrastructure
- Work with the Dev and BU team to design solutions for scale and ensuring infrastructure security policies are adhered to.
- Help with system troubleshooting and problem solving across application platform and domains
- Suggest and implement architecture and process improvements
- Troubleshoot and resolve IT issues
- Resolve problems with networks and other computer systems
- Configure, monitor, and maintain all IT related software, security controls, WiFi network, and backup data for emergency recovery
- Evaluate new technology options and vendor products
- Work with other support teams, vendors in troubleshooting system performance and errors


- BS degree in Computer Science or related technical field involving coding e.g., physics or mathematics
- Prefer prior experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives.
- Demonstrable cross functional knowledge with systems, storage, networking, security and databases
- System administration skills, including automation and orchestration of Linux Windows using Chef, Puppet, Ansible, Salt Stack and or containers Docker, Kubernetes, etc.
- Strong analytical and troubleshooting skills
- Experience supporting servers running in Windows operating systems
- Knowledge and experience supporting networked environments including wired, wireless, VPN, TCP IP protocol, routing concepts, and basic networking DHCP, DNS, etc.
- Knowledge or experience in scripting and automation skills Shell, Python, etc.
- Experience with version control systems Git, Subversion, etc.
- Familiarity with both server hardware, software installation and configuration drivers, imaging, etc.
- User account management
- Preferably 1 2 years of overall IT Devops experience
- Should be curious, inquisitive, and have demonstrated a constant eagerness to learn through actions
- Must be flexible, and be available to support during non business hours
- Must have outstanding interpersonal and organization skills and effective oral and written communication skills
- Extra Points For Any Of The Following

o You have expertise designing, analyzing and troubleshooting large scale distributed systems.
o You take a system problem solving approach, coupled with strong communication skills and a sense of ownership and drive
o You have experience managing Infrastructure as code via tools such as Terraform or Cloud Formation
o You are passionate for automation with a desire to eliminate toil whenever possible
o You ve built software or maintained systems in a highly secure, regulated or compliant industry
o You thrive in and have experience and passion for working within a DevOps culture and as part of a team

For immediate consideration please contact:

UpStream Global Services.
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