Job Description :
Business Analyst (System Security),

Location: San Jose, CA 95134,

Phone + Skype-F2F,

12 + Months,



Job Description,



Typical Tasks:


Lead efforts to promote and develop a continuous improvement culture across County Procurement
Ensure documentation is maintained and up-to-date
Educate process stakeholders on how to identify and solve process challenges through the simulation of different scenarios, analysis of performance metrics and advanced optimization techniques
Establish Lean/Continuous Improvement program goals, strategies, and procedures
Provide support in the development of future state options, strategy, and the identification of opportunities to improve business performance
Identify performance improvement initiatives with the stakeholders, focused on creating opportunities for innovation and continuous improvement
Work with designated process teams to integrate processes and procedures utilizing best practices and framework
Research and review industry best practices and incorporates information into the process analysis
Perform detailed analysis to identify process improvement opportunities
Re-engineer existing processes or creates new processes for improvement
Develop well defined processes policies and procedures with clearly documented accountability to increase efficiency of processes
Define current/future state process structure and creates RACI charts
Identify benefits realization targets and ensures these are achieved on each project
Maintain weekly/monthly status reports to key stakeholders tracking the status of the improvement project
Design performance metrics program for improvement initiatives
Transfer knowledge to existing staff to ensure successful program monitoring, execution and reporting on improvement opportunities, progress toward goals, and realized benefits
Develop transition plans for new or changed processes taking into account organizational, cultural and operational requirements
Support change management activities
Communicate change to appropriate stakeholders
Educate process stakeholders on how to identify and solve process challenges through the simulation of different scenarios and analysis of performance metrics
Work with Technical Writer to:

Document business processes, business rules, metrics and standard operating procedures as changes are made or new processes are added
Document current processes using process mapping tools and techniques






Training and Experience:

Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities.


3-5 years of experience as a technical writer preferred
Experience in cybersecurity is preferred but not required
Experience with documentation development for systems down to the technical components.
Experience writing technical content and tailoring the format based on the target audience
Demonstrated ability to complete, track, update, rewrite, and peer review technical documentation
On-call help may be required.