Robotics technology LLC
Duncanville, TX
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Job Description :

About the job

The IAM Engineer Lead will drive policies and best practices of Identity Access and Management (IAM) across the enterprise organization. Assess continuous improvement based on technology upgrades, software, systems, and best practices. Responsible for monitoring, upgrading, support, and management of IAM infrastructure related systems.

YOUR IMPACT

  • Serves as an escalation point for advanced operational support and troubleshooting for the IAM environment including but not limited to: API Management, holistic SSO, modern authentication protocols (SAML, OAuth), CyberArk (password vaulting, privileged session management, and credential rotation), and SailPoint Identity Security Cloud (ISC)
  • Advanced understanding of IAM process protocols and environment (i.e. multi-factor authentication and NIST standards)
  • Providing day-to-day operational support and troubleshooting for the IAM environment
  • Conducting triage and resolution of IAM issues and outages.
  • Leading project workstreams across end-to-end IAM and infrastructure projects
  • Cross team collaboration with business and information technology stakeholders, driving solutions design and development.
  • Learning and adopting emerging technologies
  • Design, implement, and operate complex enterprise IAM solutions
  • Advanced knowledge of ITIL framework, ticket resolutions, and stakeholder response
  • Actively supporting the advancement of the strategic roadmap
  • Guide junior engineers and translate business needs into technical IAM designs.
  • Develop process improvement strategies based on pattern recognition with the business for pro-active solutions
  • Other duties as assigned.
  • Regular attendance is required.

Minimum Qualifications

  • Five (5) or more years of experience in the field or in a related area.
  • Monitoring, troubleshooting, customer service, problem solving, cross team collaboration, risk analysis, analytical, operating systems, hardware, infrastructure design, scripting
  • Strong communication, time management, problem solving, teamwork, leadership, mentoring, project management, business acumen, requirements gathering, planning.

Standout Qualifications

  • Bachelor's degree in Information Technology or related field.
  • Previous experience working with SailPoint Identity Security Cloud (ISC)
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.

             

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