Job Description :
Launch Your Career with Cook Systems
Ready to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.
Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.
Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!
Key Details:
Compensation: Market hourly rate based on experience and internal equity.
Location: This role is 100% onsite at our Corporate Offices: 15810 N 28th Avenue, Phoenix, AZ 85053.
Availability: Must be flexible for early mornings/late afternoons and participate in an 'on-call' weekend rotation for urgent travel or scheduling changes.
Job Summary
The Executive Administrative Assistant will provide executive level administrative support to the Office of the
President and CEO or Core Leadership Team (CLT) members. The Executive Administrative Assistant must have
good judgement and significant initiative to manage a broad spectrum of activities and situations while providing
project management, administrative, and organizational support, providing proactive support for the CEO, CLT and
external constituents. Performs duties in a confidential nature, with minimum supervision in a fast-paced
environment, remaining flexible, proactive, resourceful and efficient. Maintains a high-level of professionalism,
strong decision-making ability and attention to detail. Collaborates with the Assistant to the President and CEO and
others as appropriate. Education & Experience
Required
- High school diploma or
- Minimum of 10+ years of executive administrative support experience and five of which at the
CEO/President/C-suite or equivalent
- Flexibility and proven ability to reprioritize work and schedules. Capable of handling a variety of project
simultaneously in a timely manner
- Effective in a team environment, possessing a strong commitment to the CLT while exhibiting confidentiality
in handling of information that may impact the organization
- Advanced technical aptitude to resolve issues with VPN, Zoom, Microsoft 365 (Outlook, Word, Teams,
PowerPoint and Excel) and DocuSign
- Manage and prioritize complex Outlook calendars, coordinating meetings, travel arrangements and
itineraries for CLT
- Strong attention to detail and organizational skills
- Exceptional grammar, writing, and communication skills. Ability to proof, edit, and compose documents
- Experience with event planning including Board of Trustees meetings and activities
Preferred
- Bachelor's degree in Business or related field
- Experience in a healthcare environment
- Knowledge of government programs (i.e., TRICARE program, VA, Military Health System)
- Having served our nation in the U.S. Military, a plus
- Prior experience working in a high profile setting, a plus
Key Responsibilities
Key Responsibilities
- Manages daily administrative needs and workflow of the Office of the President and CEO and CLT members
including scheduling, appointments, coordinating travel, maintaining calendars, department and group meetings,
expense reports, files, etc.
- Completes administration including ordering meals and gathering meeting materials, assists with
shareholder relations and communications and coordinates travel arrangements and itineraries (i.e. commercial
flights, hotels, ground transportation) including the creation of expense reports.
- Screens incoming telephone calls, greets visitors, and handles correspondence. Responds to routine
correspondence and assists with special requests and inquiries as required.Plans and coordinates travel itineraries for the Office of the President and CEO or CLT members as directed,
handling complex logistical detail to ensure smooth, efficient travel. Coordinates commercial flights, hotels, and
ground transportation. Maintains travel logs as needed and creates detailed expense reports.
- Handles meeting set-up and tear-down for internal and external meetings.
..
- Composes and prepares business and personal correspondence. Writes personal notes for special
occasions with an understanding of the President and CEO's style and voice.
- Assists President and CEO or CLT member with special projects and written communications as requested.
- Maintains effective communication with the Assistant to the President and CEO to support the Office of the
President and CEO and CLT.
- Conducts research and information gathering on behalf of the department and prepares summaries and
reports.
- Ensures that the office area has adequate office supplies; printers are working properly.
- Coordinates with Human Capital to insure hiring of Executive Members or Consultants, by insuring
onboarding needs are met prior to the start date ? ordering IT equipment, desk set up, office tours and introducing
new team members and scheduling introductory meetings.
- Serves as an internal and external liaison to carry out the Office of the President and CEO's or CLT
member?s objectives.
- Performs other duties as assigned.
- Regular and reliable attendance is required
Technical Skills
Expertise with business and creative writing skills; research and data analysis skills; exceptional telephone and
customer contact skills; project management skills a plus; high degree of technical aptitude to resolve issues with
VPN, Zoom, Microsoft 365 (Outlook, Word, Teams, PowerPoint and Excel) and DocuSign; ability to operate
standard office equipment, such as copiers, overhead projectors, video conference equipment and fax machines;
ability to exercise discretion and judgment in addressing confidential and proprietary matters.
Team-Building / Team Player
Influences the actions and opinions of others in a positive direction and build group commitment. Works well with
teams, and is willing to do whatever is necessary to ensure successful outcomes.
Organizational Skills
Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available
resources; detail-oriented.
Multi-Tasking / Time Management
Prioritizes and manages actions to meet changing deadlines and requirements within a high volume, high stress
environment.
Independent Thinking / Self-Initiative
Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to
produce outcomes without direction and to find necessary resources.
Empathy / Customer Service
Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for
another's position.
Coping / Flexibility
Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature
problem-solving approach is required.Computer Literacy
Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.
Communication / People Skills
Ability to influence or persuade others under positive or negative circumstances; adapts to different styles; listens
critically; collaborates.
Working Conditions
Working Conditions
- Availability to work non-regular hours as required
- Works within a standard office environment; some travel required for offsite Board meetings and corporate
events
- Extensive computer and telephone work with prolonged periods of sitting
Why Work with Us
Benefits
At Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to:
Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.
Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.
Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.
At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.