Job Description :
Position: .Net Production Support lead Job Location Grapevine, TX, USA Job Description 12+ years of IT Experience.5+ years in retail POS VB, .Net, MVC, C#, WPF, WCF,Backend MS Access, SQL Server - Mandatory AWS, DevOPS Good to have Hands on experience in troubleshooting Windows based POS applications built in Windows 10 environment. Should have experience in working in Production Support Environment. Willing to work on Shifts if needed. Experienced in working in Offshore Onsite model. Familiar with Application monitoring tools like SCOM, New Relic. Sound Knowledge/Experience with Stores Point of sales systems Retail domain knowledge is a plus. Should have good understanding of ITIL process of Incident, Problem, Service request and release management. Experienced in any ITSM ticketing tool and understands the way Priority and status of a ticket is determined