Job Description :
Director of Product Management
Bayarea, CA


Guide the product strategy and roadmap for a broad portfolio of internal IT services that include: internal web and mobile applications, data integrations, and identity access & management
You will manage a team of product managers responsible for user experiences including job search, job recommendations, talent search, talent recommendations, and proposal management.
You will also be responsible for directly leading the search engineering roadmap and shaping the data science roadmap, which provides the various search, ranking, and inference capabilities required to deliver excellent matching experiences to users.
In this role, you will lead a large and transformative effort to rebuild not only the matching systems of Upwork but also the rules and norms of the marketplace itself.
You will solve long-standing and difficult user problems by breaking down many of the
fundamental assumptions that went into the design of Upwork marketplace.
You will build entirely new experiences that address the emerging needs of Upwork largest and most demanding customers.
You will be responsible for constructing and managing user satisfaction measures, which capture the perspicacity and persuasiveness of Upwork matching systems.

? 10+ years of product management experience within IT
? Track record of building innovative web and mobile solutions, with particular strengths in developing impactful consumer experiences
? Past experience managing and mentoring teams delivering great search experiences especially semantic search experiences–to end users
? You are able to create a sense of belonging for distributed teams
? You have experience managing two-sided marketplaces, especially marketplaces with wildly diverse participants or offerings

Bachelor’s degree required.
Minimum of 10 years’ product management experience.
Familiarity with and advocacy for search and discovery best practices as borrowed from ecommerce
The ability to translate user needs into search engineering and data science requirements.
An MBA plus