Job Description :
1. Support End User Migrations to VDI Platform
2. Citrix Platform Support
3. CITRIX Health Checks
4. VDI Provisioning
5. VDI Image Updates (PVS and MCS)
6. CITRIX Infra Health Checks
7. Troubleshooting VDI connectivity issues
8. Troubleshoot VDI Performance / functionality related issues
9. Help Service Desk with VDI related queries and provide first level KT on VDI troubleshooting
10. Build, Configure & Manage DELL Thin Clients
11. Create Process documents and SOPs