Job Description :
VDart We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicle*s Fastest Growing Companies; NMSDC*s National Supplier of the Year; Ernst & Young*s Regional Entrepreneur of the Year and more. Voice Engineer Location: Plano, TX Duration: Contract, 2 years Rate: $Negotiable Client : Direct These are the main things they are looking for along with the job description Cisco Contact Center Preferably UCCE Contact Center support in general SIP protocol Call Routing Requirements/Additional Details: 3+ years administering Cisco Contact Center Unified Contact Center Enterprise 3+ years of experience with Cisco Unified Communications Manager (UCM) and Cisco Jabber 5+ years of experience supporting, design, troubleshooting VoIP / SIP Networks 5+ Experienced troubleshooting SIP call flows and working with Packet Tracing tools such as NetScout, Wireshark, Enterprise Operations Monitor, Observer, etc 2+ years of experience working with ICM, Call routing and scripting, and or Cisco Voice Portal Nice to have SQL Server or DBA Python/PowerShell/ JavaScript or and programming skills Integration with Call Recording Platforms such as NICE/Verint/etc. Cisco Finesse If your skills match our requirements, Click here to Apply. Be sure to reference the job number and title in the subject line. Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with this background and if the candidate accepts the role our team pays a generous referral. We are keen on networking and establishing a long-term, mutually beneficial partnership with you. We are Equal Employment Opportunity Employer. VDart Inc Alpharetta, GA Click here to Apply Follow us on Twitter for the hottest positions: @VDart_Jobs Follow us on Twitter: @vdartinc