Job Description :

We are looking for a strong production support candidate that is strong in SQL and C Candidates need to convert – 6 month contract to hire here. This resource will need good communication skills and the desire to work in a production environment. This role is more middle-tier/back-end.

Job Title: Production Support
Location: Eden Prairie
Length: 6 month contract to hire
Req type: Contract to hire
Timelines: ASAP

Senior Software Engineer
Contract to HIRE
Eden Prairie MN

Notes from Conversation with Manager:

VB6 is what the application is written in. Used a crazy conversion tool to convert the code rather than rewriting it.
They are version 4.5 .NET
Mostly middle Tier Backend that they''ll be working on
Complex queries with lots of joins and stored procedures
Write and do unit testing on your own fixing then send to the business to do UAT testing
Both receiving tickets and going to find proactive fixes. a little new Dev
Most is reactionary - fix it now
How Much experience in Production support? Someone willing to do it. Need to figure out the problems you''re presented with
Lead role - personality needs to be there
No chips on your shoulder, need to be a good team player, business is the customer, communication needs to be there.

Job Description

* Knowledge of claim processing
* Program and support skills

* C# .Net
* Troubleshooting/debugging, high attention to detail

* What experience will set candidates apart from one another? Prior experience in application support.

Is this person a sole contributor or part of a team? Part of a team.
If so, please describe the team? This is a position within a large support team based onshore and offshore. Total team size approx. 25.

What are the top 5-10 responsibilities for this position?
Design, implement and maintain .Net applications within all phases of the Software Development Life Cycle (SDLC)
Develop, test, implement and maintain application software working with established processes
Communicate effectively with other engineers and QA
Establish, refine and integrate development and test environment tools and software as needed
Identify production and non-production application issues
Identify opportunities to fine-tune and optimize applications
Provide technical support and consultation for application and infrastructure questions
Provide support and problem resolution for application, client configuration, portal configuration, and other initiatives.
Address problem tickets which will involve analysis, development, debugging, and break-fix code deployment and related activities in a complex and highly visible application
Develop innovative approaches

What software tools/skills are needed to perform these daily responsibilities?

What skills/attributes are a must have?

What skills/attributes are nice to have?

Where is the work to be performed?
Eden prairie MN

What are the work hours?
9-5 with rotating on call support.

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