Job Description :
Responsibilities:
Adhering to SLAs
ITIL Processes awareness and adhering to
Perform root cause analysis
Design and Plan Solutions
Troubleshooting technical issues
Provide Solution for escalated calls
Defining processes and ensuring that the processes are adhered to
Oversees and is responsible for successful completion of Installation, configuration and migration
Understanding of Multi-geo support environment
Responsible for building / maintaining a test environment
Responsible for strategizing a backup plan and test plan for failure scenario
Improves and maintains customer and employee satisfaction
Planning Backup/Restoration Strategy for 24x7 operation support
Suggesting patches/upgrades to maintain security level
Testing / Auditing/processes as required from time to time
Identify Skill gaps and plan for training / knowledge updating
Perform H/W & performance tuning and maintenance
Day-to-Day reporting analysis tasks
Vendor co-ordination & follow-up
Technical Requirement:
Planning and designing Linux server provisioning
Installing, configuring and maintaining Linux Servers ( RHEL, SUSE, Solaris)
Planning and designing High availability solution around Linux /Veritas Cluster/HP
Installation and configuration of HA environment using Linux or Veritas Cluster.
Configuration and administration of Linux and Veritas logical volume manager.
Installing and Maintaining Linux Kickstart / AI environment
Patch and Package administration: Satellite Server, Yum
Writing shell scripts to accomplish day to day system administration task
Configuring and supporting HP C7000 Chassis, HP Blades/proliant/Rack Mount, IBM, Dell x86 Servers
Troubleshooting Hardware and Operating system related issue
Administer and configure various FS like Ext3/4, VxFS, XFS, Pseudo FS
Installation, configuration and management of Network bonding and I/O Multipathing
Capacity planning and fine tune system for optimal performance
Understanding of SAN and NAS storage.
Should possess knowledge of Storage and Network towers.
Administration of NIS or LDAP environment
Configuring Unix Security baseline
Performance Management & fine tuning
Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning
Vendor(OEM) Coordination to Troubleshoot and fix HW issues, co-ordination, install H/W, Firmware Planning
Work on Problem management case (Collecting re-occurring incidents)
Advance patch Management for large count UNIX/Linux Servers in Enterprise Data Center using Satellite/opsware/BladeLogic
Advance Cluster set up using IO fencing, More than 3 nodes, Enterprise Storage Access, Multiple Fail Over scenario, geo Cluster, Across Chasis, custom Application service Group
UNIX Virtual servers (LPAR,LDOM,HP-VM,KVM) Architecture Design including H/W, Resource Assignation etc
Planning and Testing Disaster recovery solution.
Server Migration planning for P2P, P2V,V2V
problem Analysis and Resolution for mass issue and latest technology upgrade in environment based on business goals
Architecture design for HLD, LLD, BOM finalization for Enterprise Data center Server hosting
Advance Job Automation on enterprise/critical servers with significant business impact
Enterprise level Server Storage Configuration of DAS, SAN & NAS, ISCSI with redundant fault tolerance set up, high performance impact.
Experience with Linux servers in virtualized environments(RHEV
Familiarity with the fundamentals of Linux scripting languages(shell or python
Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, Nis, LDAP etc.
Strong grasp on configuration management tools, such as CFEngine.
Familiarity with load balancing, firewalls, etc.
Proficient with network tools such as iptables, Linux Selinux, etc.
Experience on VMware Virtualization.
Ability to build and monitor services on production servers.
Knowledge of servers, switches, ILO, OA etc
Good hands on experience on service now(SNOW) ticketing tool.
Server configuration management through CFENGINE tool.
Managing NIS multi master environment. NIS activities like user management , password management , managing NIS maps . Managing auto mount. Creating scripts for managing users locally in NIS master. Experience on Redhat satellite server required . Customized channel creation , satellite channel synchronization .
LDAP /Open Ldap management /configuration. Master /Slave configuration.
Deep Cluster maintenance /Trouble shooting knowledge and experience required for HP Service Guard ,SUSE HA , VCS ,Redhat HA and Pace maker . Cluster patching activities .
Storage /Multipathing related maintenance experience like Configuring customized multipathing respective to Storage .
Scripting knowledge for required.
Services like SAMBA/NFS/FTP related configuration and troubleshooting experience required. Integration SAMBA with AD with KARBEROS .
Server Provisioning with automated way like Kick Start and other automated tools .Deeper knowledge of Linux security /hardening required .
Soft Skills:
Excellent communication and conversation skills (Verbal and Written)
Good documentation skills
Good working knowledge of MS OFFICE (Including MS Project and Visio)
Should have a great customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCL’s value and its methodology
Other Skills / Experience
Worked on Production systems
Datacenter understanding
Experience with Server Migration, Installation, Upgrades and Patching
Experience on the following will be added advantage:
Samba
DNS
NIS+
Sendmail
LDAP
Monitoring Tools (like BMC Patrol, HP openview, IBM Tivoli)
Years of Experience:
Total: 12+ Years of experience
Relevant: Minimum 8 yrs in Linux Administration / Support and 4 yrs as an L3 resource
Desired Certifications:
EX200 Red Hat Certified System Administrator - RHCSA
EX300 Red Hat Certified Engineer - RHCE
EX318 Red Hat Enterprise Virtualization - RHCVA
Education requirements:
Bachelors / Masters / Equivalent