Job Description
Need excellent skills in service now and PowerBI reporting,
Strong hands on experience in SLA s and operations management.
Strong hands on experience in Incident management and service management
Familiarity with ITIL processes and Agile methodologies with strong desk side services background.
Overseeing the deployment, maintenance, and enhancement of hardware and software support services.
Supervising a team of IT professionals, ensuring the reliability and security of systems, and implementing best practices.
Collaborates with various depa More...
REQUIREMENTS: Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT equipment's. Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager Ability to follow technical guides for imaging and configuring new pcs. Ability to work through Resolving end users i More...
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Portland is located in Multnomah County, in the state of Oregon, United States. The city has a total population of 653,115 people, as per the latest census estimates. Since the last census taken in 2010, there has been an 8.3% growth in Portland’s population, which accounts for 10,000 people per year. MIMICS, Inc., Nordisk Systems, Inc., and Metro Computerworks are some of the IT companies that have established their offices near Portland.Apply for best IT jobs in Oregon .A Quick Understanding of the Salesforce Skill Job Prerequisites
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