Job Description :
UAT Specialist/ EDWS Support Technician (577428)
12 Months
Richmond, VA
F2F


Short Description:
UAT Specialist/ EDWS Support Technician
In person IVs only. Candidates MUST BE direct W2 employee with your company - no sub-vendors accepted

Complete Description:
ABOUT THE ROLE

In this role, you will be responsible for communicating the UAT results back to the project team and for proactively troubleshooting/resolving any issues. Additional tasks will include performing problem solving exercises to determine issues and ensure the continued use of the application.

Duties or Responsibilities:
- Track and escalate production issues and report periodically to the testing team and project manager
- Analyze production issues to determine root cause and providing fix recommendations to the development team
- Support tasks to include alert monitoring for periodic jobs, opening trouble tickets, general escalation, client coordination, and vendor interactions.
- Assist with planning and testing of application, configuration and database design
- Direct the work of testing teams as they design and execute tests and evaluate results t
- Prepare test scripts, required test documentation, and test data
- Review test results and evaluate for conformance to design
- Translate verbal and written requirements/functional specifications into effective test cases/scenarios in order to conduct integrated, scenario-based useracceptance testing of a complex healthcare system
- Document defects identified during test case execution and work with developers to resolve the defects
- Create a test plan and a test calendar to coordinate testing within the project and establish time-lines for successful completion
- Assist in preparing time estimates and justification for assigned tasks
- Work with client to resolve issues and validate requirements within their specific areas of responsibility
- Conduct quality assurance activities such as peer reviews of test cases, test plans, and test case execution results
- Support User Acceptance Testing activities not specifically mentioned above


Minimum Qualifications:

- 3-5+ years of relevant production support experience working with SQL
- Good communication skills and the ability to effectively communicate statuses to stakeholders
- An analytical approach to triage issues and escalate when required.
- A Bachelor''s degree in a related field.

Education: Bachelor’s Degree
Experience: Minimum 3+ years

Skill
Required / Desired
Amount of Experience Relevant production support experience working with SQL Required 4 Years
Good communication skills and the ability to effectively communicate statuses to stakeholders Required 5 Years
An analytical approach to triage issues and escalate when required. Required 5 Years
Bachelor''s degree in a related field. Required



Global Candidate Requirements Skill Required / Desired Amount of Experience