Job Description :
Help Desk Support I for state of Colorado
Duration: 6+ months
Req ID: DOR-General
Location: Denver, Colorado

Provide technical assistance for user questions/issues on winndows 7,8 and 10 along with Microsoft Office 2010 through Office 365
Resolve computer problems
Image computers using a variety of methods
Install and perform minor repairs to computers and peripheral equipment
Set up equipment for employee use
Maintain records of daily hardware installations
Perform DoD wipe of surplus equipment
Update/create documentation and processes
Confer with the customer via phone and or remote session
Software Center Configuration Manager (SCCM) knowledge
Must pass State and Federal Tax background check

Client : State of Colorado