Job Description :
Title: DC Technician
Location: Glen Allen, VA 23058
Duration: 12 months CTH
Shift Timings: 12-HOUR DAY SHIFTS (6AM-6PM EST) SCHEDULE INVOLVES WORK FROM SUNDAY THROUGH WEDNESDAY WITH EVERY OTHER WEDNESDAY OFF (4 DAYS PER WEEK THEN 3 DAYS PER WEEK.ROTATE)
Responsibilities:
Managing Linux and Windows Servers in an admin role for various application within client ranging from Active Directory, VDI, O365, HR related applications I&AM and ISRM.
Driving incident resolution through a systematic problem solving approach, coupled with a strong sense of ownership and drive
Supporting production system deployments while ensuring SLAs are met
Progress, protect, and provide for the software and systems behind all of client’s external and internal customer facing services with an ever-watchful eye on their availability, latency, performance, and capacity
Collaborating with other tech leads and support teams to ensure integrated end-to-end availability, reliability, and performance
Manage Continuous Integration / Continuous Delivery pipelines
Influencing resiliency and scalability in production environments in Amazon Web Services and Azure
Equipping systems with automated monitoring and alerting
Design, write and deliver technical and process automations to improve the availability, scalability, latency, and efficiency of Client’s services
Solve problems relating to critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions
Influence and support new designs, architectures, standards and methods for large-scale distributed systems
Engage in service capacity planning and demand forecasting, software performance analysis and system tuning
Identifying and remediating risk to critical and non-critical system KPIs
Provide technical leadership with Unix systems internals and networking
Identify and implement opportunities for automation of routine maintenance tasks and common issues
Troubleshoot networking problems with an in-depth knowledge and understanding of network theory including various concepts such as networking protocols (TCP/IP, UDP, ICMP, etc, MAC addresses, IP packets, DNS, OSI layers, and load balancing.
Basic Qualifications:
Bachelor’s Degree or Military Experience
At least 1 year of experience in leading production support teams, software development teams
At least 1 year experience in enterprise support, ITIL practices and principles
At least 1 year of experience in supporting production systems in a cloud environment
Preferred Qualifications:
1+ years of experience with one of the following: Linux, UNIX, OpenStack administration
Python, Ruby, Go, JavaScript development experience NoSQL platforms
1+ years of experience with any of the following: AWS cloud services configuration & administration Chef, Ansible, Puppet or UDeploy Jenkins, Codeship, or Travis experience Restful web/API services support and deployment
1+ years of experience with Splunk, BlueStripe, Zabbix monitoring / alerting