Job Description :
Business Systems Analyst W/Jira & Confluence (Inperson Must)
Sacramento, CA
12 Months

Note: Must be able to interview in person within next 1-2 days of submittal
Need Local OR regional & F2F

Duties:

The Application Development and Support section is looking for a responsible business systems analyst to work with our development team to help design, document, and test software solutions that improve business processes. Skills required include: Agile coaching, Agile project management, troubleshooting issues between users and software, administering and testing applications, scripting, SQL query authoring, eliciting requirements, and documenting business processes using workflows. Basic knowledge of software application architecture, development methodologies, and database systems are required.

Job Responsibilities:

Elicit, develop, organize, document and simplify requirements
Develop project documentation including technical specifications and user guides
Facilitate product implementation in conjunction with vendor
Develop software test plans
Conduct quality assurance testing for software systems
Run a project in an agile environment
Train users on software and business processes
Create as-is documentation for existing systems
Configure and maintain vended software, including but not limited to:
User Management
Software configuration and management
Software troubleshooting and user assistance
Update related documents utilized by the application
Basic workflow development

Qualifications and Experience:

Exceptional customer service foundation and practice
Ability to work in highly public and high pressure environment
5+ years of business analysis and end-user interaction
3+ years of implementing information technology projects and/or products
2+ years of leading technology projects and/or product support
Bachelor''s Degree a plus
Real-world experience as a Serum Master on Agile projects
Knowledge of Business Analyst Book of Knowledge (BABOK) a plus
Experience with government clients is a plus

Desired Skills and Characteristics:

Must be eligible to convert to a County employee
Must present well and communicate in a professional manner even in high stress situations to a variety of audiences
Must be extremely detail oriented
Able to facilitate meetings
Able to establish and meet deadlines
Must have excellent oral and written skills
Experience with Jira and Confluence is required
Experience managing agile projects using Jira and Confluence is required
Experience teaching agile methodologies is highly desirable
Experience with test management and automation/scripting tools (like Selenium) is highly desirable
Willing to learn new systems
Willing to adapt to different management approac