Position: Windows Storage Admin
Duration: Fulltime
Location: Washington, DC (Onsite Day 1)
Client: Tech Mahindra / IBM
Description:
· Ready to do Hands & Feet support and Visit the DC’s based on requirement Has Data centre experience
· Looking for an experienced Storage Engineer with hands-on technical experience in storage build from scratch, configuring, administration, managing and maintaining of IBM Storage.
· The person will be responsible for providing operational support and leadership for the configuration and management of Storwize Storage Controllers connected to the public cloud that hosts business to customers.
· Primary job responsibilities include performing routine storage administration tasks, monitoring, providing operational and engineering expertise. Additional projects are assigned on an as-needed basis.
· This position has secondary responsibilities for storage related functions which include performing storage provisioning, zoning and troubleshooting of storage issues and frames as required with our vendor.
· Provide L2 and L3 level Storage Management services and product support for various
· Storage boxes like V7000, Flash system 9k.
· Strong knowledge in configuration, firmware upgrades, troubleshooting, RAIDs, Raid Group, Storage Group, Pool Group.
· Proven experience on disaster recovery mythologies data replication methods Global Mirror and Metro Mirror, clone, snapshot, site to site replication.
· Manually upgrading the firmware of the storage devices like Brocade switches, IBM storage, and SVC, IBM V700, Flash systems firmware to the latest recommended standards.
· Coordinating with other team in resolving critical issues, and resolving, patching, cabling and racking issues in Data Center.
· Document problem, troubleshooting steps and resolution in issue tracking system, use troubleshooting skills to find the root cause of an issue
· Monitoring health status of all the storage and Fabric devices in the fabric and supporting 24/7 On call support.
· In depth Knowledge on ITIL processes like Incident management, Problem Management, configuration management and Change Management processes
· Create and update technical documentation of operating procedures as needed.
· Own and lead discussions with customer and technical information technology solution implementations, upgrades, enhancement and conversions. Recommends solutions as appropriate.
· Ability to work with minimal supervision