Job Description :
Role : Windows/Linux Admin
Location : Houston TX
Job Type : Contract / Full Time
Implementation Partner : LNT
Job Description :
Windows operations
Note: items listed below are representative examples; full scope to be defined during onboarding
o L1/L2 INC’s and alert monitoring/triage – resolve where possible; escalate remaining.
System down, hardware failures, high CPU & memory utilization, disk space
Blade access issues (RG Launcher, HorizonView)
File access issues
Configuration issues
Performance issues
Linux operations
Note: items listed below are representative examples; full scope to be defined during onboarding
o L1 INC’s and alert monitoring/triage only – resolve where possible; escalate remaining.
System down, hardware failures, high CPU & memory utilization, disk space
Blade access issues (RG Launcher, HorizonView)
File access issues
Configuration issues
Performance issues
Storage Operations
o L1 alert and INC ticket triage only
o Address routine activities (examples: responding to autosupport acknowledgements, scheduling disk replacements, vendor data center access requests)
o Escalate all L2+ alerts to storage admins