Job Description :
Working with application developers to fully utilize built-in product functionality.
Very good knowledge of UNIX environments and commands.
Installation, Configuration, and scripting skills. ? Experience in Infra (Middleware) / Application upgrades, migration & patching.
Understanding of distributed computing.
Experience working with managed service providers.
Experience or knowledge of the following products: WebSphere Application Server, WebSphere MQ, IIS, Apache Tomcat, IBM HTTP Server, Deployment Automation (DevOps),
Understanding of middleware and web server security fundamentals ? Implement continuous operational, product and service improvements, project deliverables ? Update/maintain production documentation Experience
Should have worked in L2 application and production environment support for 3-5 years with good exposure to ITIL aligned process areas is required
Skills:
Should have good experience in Unix/Linux platforms and Shell scripting.
Should have hands-on experience in middleware products such as WebSphere / IHS 6, 7, 8.5, Apache Tomcat 2.X,
Good knowledge of AppDynamics & Splunk for application monitoring
Should have good knowledge on SSL Certs, IBM WebSeal, Oracle iPlanet, TFIM, Policy Servers, LDAP, TAMeB.
Good Understanding of DNS, Networks and troubleshooting.
Exposure on banking products with windows/Unix platform from L2 support.
Should possess good verbal and written communication skills and be customer service. orientated.
Good understanding of ITIL processes and Production support experience.
A basic understanding of the banking domain is desirable.