Job Description :
Mode: 12+ Months Contract
Desired Candidate Profile:Provide 24x7 Support and willing to work in shifts.Provide on-call support on a need basis during weekends and holidays.Good understanding of banking domain is desirable.Key Responsibilities / Role:
Working with application developers to fully utilize built in product functionalityVery good knowledge of UNIX environments and commandsInstallation, Configuration and scripting skills.Experience in Infra (Middleware) / Application upgrades, migration & patchingUnderstanding of distributed computingExperience working with managed service providersExperience or knowledge of the following products: WebSphere Application Server, WebSphere MQ, IIS, Apache Tomcat, IBM HTTP Server, Deployment Automation (DevOpsUnderstanding of middleware and web server security fundamentals.Implement continuous operational, product and service improvements, project
Should have worked in L2 application and production environment support for 3-5 years with a good exposure to ITIL aligned process areas is required.Skills:Should have good experience in Unix/Linux platforms and Shell scripting.Should have hands-on experience in middleware products such as WebSphere / IHS 6, 7, 8.5, Apache Tomcat 2.XGood knowledge of AppDynamics & Splunk for application monitoring.Should have good knowledge on SSL Certs, IBM WebSeal, Oracle iPlanet, TFIM, Policy Servers, LDAP, TAMeB.Good Understanding of DNS, Networks and troubleshooting.Exposure on banking products with windows/Unix platform from L2 support.Should possess good verbal and written communication skills and be customer service orientated.Good understanding of ITIL processes and Production support experience.Basic understanding of banking domain is desirable.