Top Skills & Years of Experience:
- Experience in providing technical support for WebSphere and IIS 5+ years
- Experience in deploying Web Applications 3+ years
- Experience in supporting/troubleshooting applications from log files 3+ years
- Knowledge of working with a Service Management System managing/documenting tickets
- Skills to consult on web navigation, design, development, and usability
- Excellent customer service both verbal and written
- knowledge of load balancing technologies (F5 in particular)
Nice to have skills:
- Ability to load test applications utilizing Oracle Application Testing Suite (OATS)
- Experience of Reverse Proxy (desirable, will train the right individual)
- Jenkins Management