Job Description :
Job Title: Telecom Technician (Network Technician)
Location: Carlsbad NM (Onsite)
Mode : Fulltime/ Contract
Is Remote option available during COVID: No
Job Description:
  • Handle incidents and Service requests , including Industrial network devices like Radios, Microwave, VSAT, etc.
• Perform visual checks for hardware failure lights or console error messages,
power status and hardware labels wherever.
• Patching cable installation and troubleshooting
• Installing power leads
• Updating knowledge base
• Console into network devices, including routers, switches, gateways, radios, etc
• Identify a switch port location
• Identify WAP connectivity status
• Basic Copper Cable troubleshooting
• Basic Fiber Optic Troubleshooting
• Install, remove, or swap equipment
• Effectively manage work queue
• Perform MACD (move, add, change, delete) activities for end user LAN and voice devices
• Provide daily report of activities
  • Configuration changes on switch ports
  • Troubleshooting, installing, and where necessary removing equipment and/or components
  • Configuration changes such as VLAN assignments
  • Configuration changes in Client
  • Basic configuration changes in VG
  • VOIP Troubleshooting
  • Assist in troubleshoot and testing network equipment and components
  • Apply Switch and router configurations
  • Copper Cable Troubleshooting
  • Fiber Optic Troubleshooting
  • Troubleshooting of radio systems, including cellular, MW, VSAT, and IIoT
  • Trouble shooting and configuration of Specialty Telecoms systems
  • Work independently on assigned tasks
  • Provide support for installation, maintenance, and repair of
    • Fiber Optic & Copper Cable
    • WiFi and BLE Systems
    • Radio Systems
    • VSAT
    • Cellular based systems
    • IIoT, including IpWAN

Physical fitness:
  • Ability to cover ground by walking and to stand in most part of the working hours
  • Ability to lift up to 50lbs
  • Ability to drive 4x4 trucks and snowmobiles in fields/rigs to cover operational support

  • VSAT
  • Radio systems
  • Microwave systems
  • Cellular LTE
  • Switches
  • Routers
  • WAPs, WLCs, Gateways, IIoT devices
  • Fiber optic cabling
  • Copper Cable
  • Call Manager/Unity

Educational Qualifications and experience:
• Have bachelor's degree or Technical Degree and relevant experience
• Certified with technical certificates like CCNA, CCNP will be ideal
• 5 to 7 years of relevant experience in IT industry
o Experienced in racking, stacking, cabling, and decommissioning of Network Hardware devices
o Experienced in Smart Hand Support for Network device maintenance
• Strong Verbal and Written communication skills
• Willingness to work in shifts, attend on calls and weekend work as per schedule

Technical Recruiter
Tanisha Systems Inc

Client : Mphasis/Human Resource


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