tanishasystems
Boston, MA
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Job Description :

Job Title: Telecom Technician
Location: Carlsbad NM(Day 1 Onsite)
Duration: 12+ Months
Job Description:
  • Have bachelor's degree or Technical Degree and relevant experience
  • Certified with technical certificates like CCNA, CCNP will be ideal
  • 5 to 7 years of relevant experience in IT industry
    • Experienced in racking, stacking, cabling, and decommissioning of Network Hardware devices
    • Experienced in Smart Hand Support for Network device maintenance
  • Strong Verbal and Written communication skills
  • Willingness to work in shifts, attend on calls and weekend work as per schedule
Responsibilities:
  • Handle incidents and Service requests , including Industrial network devices like Radios, Microwave, VSAT, etc.
Perform visual checks for hardware failure lights or console error messages,
power status and hardware labels wherever.
Patching cable installation and troubleshooting
Installing power leads
Updating knowledge base
Console into network devices, including routers, switches, gateways, radios, etc
Identify a switch port location
Identify WAP connectivity status
Basic Copper Cable troubleshooting
Basic Fiber Optic Troubleshooting
Install, remove, or swap equipment
Effectively manage work queue
Perform MACD (move, add, change, delete) activities for end user LAN and voice devices
Provide daily report of activities
  • Configuration changes on switch ports
  • Troubleshooting, installing, and where necessary removing equipment and/or components
  • Configuration changes such as VLAN assignments
  • Configuration changes in Client
  • Basic configuration changes in VG
  • VOIP Troubleshooting
  • Assist in troubleshoot and testing network equipment and components
  • Apply Switch and router configurations
  • Copper Cable Troubleshooting
  • Fiber Optic Troubleshooting
  • Troubleshooting of radio systems, including cellular, MW, VSAT, and IIoT
  • Trouble shooting and configuration of Specialty Telecoms systems
  • Work independently on assigned tasks
  • Provide support for installation, maintenance, and repair of
    • Fiber Optic & Copper Cable
    • WiFi and BLE Systems
    • Radio Systems
    • VSAT
    • Cellular based systems
    • IIoT, including IpWAN
Physical fitness :
  • Ability to cover ground by walking and to stand in most part of the working hours
  • Ability to lift up to 50lbs
  • Ability to drive 4x4 trucks and snowmobiles in fields/rigs to cover operational support
Technologies :
  • VSAT
  • Radio systems
  • Microwave systems
  • Cellular LTE
  • Switches
  • Routers
  • WAPs, WLCs, Gateways, IIoT devices
  • Fiber optic cabling
  • Copper Cable
  • Call Manager/Unity


Aman Kundu
Team Lead
Tanisha Systems Inc
Desk no Ext 454 Direct


Client : Cognizant Technology Solutions/Human Resources
             

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