Job Description :

Essential Job Functions

  • Document, test, and modify network operating systems to enhance efficiency and reliability.
  • Diagnose and remedy network and user issues.
  • Implement client projects by drawing upon a variety of prior technical experience.
  • Maximize network performance through proactive network design and monitoring.
  • Develop and maintain accurate and timely guidebooks for clients.
  • Maintain 76% overall utilization.
  • Provide on-the-job training (via shadowing) to Support Specialists.
  • Produce up-to-date records of clients’ networks as they grow.
  • Competencies (Knowledge, Skills and Abilities)

    • Proven network analysis and diagnostic skills, ability to implement quick and effective solutions to network problems, and escalate issues when necessary.
    • Advanced knowledge of Microsoft Office applications.
    • Proven dedication to enabling continuous operations.
    • Proven ability to operate productively in a virtual office environment, delivering reliable follow-up and using off-site connectivity and wireless communications tools.
    • Successful at working in a team culture.
    • Excellent verbal and written communication skills.
    • Possess valid and clear drivers’ license
    • Experience, Educational Reqts and Certifications

      • 3-5 years experience in network administration.
      • 2-4 years desktop administration.
      • 3-5 years operating systems experience (Windows, Mac, Unix, and/or Linux)
      • 3-5 years Exchange
      • At least one of the following industry certifications is preferred:
        • MCTS/MCP Server 2008 or above
        • MCTS/MCP Exchange 2007 or above
        • CompTIA Server+
        • Cisco Certified Network Administrator (CCNA)
        • Apple Certified Technical Coordinator (ACTC)
             

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