Job Title: System Architect/ Administrator
Position: contractual
Duration: 30 Months
Hours Weekly: 40
Summary
Act as Expert Systems Architect/ Administrator and L3 Technical Support working for NYS Information Technology Services on behalf of the NYS Department of Transportation to fulfil the duties as described below
Responsibilities:
· Architect technology solutions/systems that meet or exceed Agency business requirements aligning with NYS ITS Technical and Security Service standards and strategies.
· Troubleshoot and resolve OS configuration, Stealth COI’s, storage and networking of Agency Commercial – off – the - shelf (COTS) business applications.
· Work with COTS Vendors and Agency business areas for COTS installation, configuration and testing.
· Troubleshoot and resolve issues with Commercial – off – the - shelf business software (COTS) including performance tuning, log analysis and security.
· Review the systems architecture currently in place and provide detailed specifications for proposed solutions and recommendation of appropriate solutions, upgrades, replacements working with technical staff to recommend solutions to improve it.
· Research solutions and collaborate with COTS External Vendors and Agency Business Areas for COTS Application implementation including installation, configuration and testing.
· Recommend and implement system enhancements that will improve the performance and reliability of the systems.
· Provide mentoring and guidance to other Transportation Portfolio Architecture team members;
· Provide L3 Technical support for an enterprise-level distributed MS Windows server environment including Stealth COIs and storage and networking of Agency/business COTS business applications.
· Analyze implemented systems and identify problems, evaluate data and defined problems, document data on COTS including performance tuning, log analysis and security
· Script repetitive management tasks such as application data processing, workstation and server maintenance using PowerShell; and, Active Directory maintenance and modification.
· Use a ticketing system to track and manage incidents, service requests, problems, changes, and release/deployment.
Experience Required:
· 84 months experience working with agencies/business areas to understand business requirements to translate to technical and security infrastructure requirements resulting in architecture design documentation resulting in environment builds.
· 84 months experience as a Windows Server Administrator to perform Commercial Off the Shelf (COTS) installation, configuration, troubleshooting (with or without Vendor), including L3 Technical support on Windows 2008/2012/2016/2019 platforms, IIS, Tomcat, WebLogic, Certificate Services, and Authentication using Active Directory, SSO with SAML v2.0, and OpenID Connect.
· 84 months experience performing L3 Analytical and Technical support of COTS application interfaces & system interconnects (Networks, Stealth firewall software, F5 and Load Balancing) implemented on converged/mixed environments including Microsoft Windows Server platform to diagnose and resolve connectivity issues
· 84 months performing L3 Analytical and Technical support using tools like WireShark, Process Monitor, Netstat, Ping, Traceroute, TelNet, etc.
· 60 months experience performing Analytical and Technical support using tools like Splunk for log analysis, system monitoring, and system performance tuning
· 24 months experience in scripting knowledge on PowerShell, WMI and other scripting languages to automate and administer application maintenance
UCI is an award winning, minority and women owned certified business with a 20-year successful track record of providing high quality information technology services to our clients and our business partners. UCI specializes in placing IT consultants with a focus on serving the Public Sector, Utilities, Transportation, Health & Human Services, and Financial Services Industries. Our Vision is to be our customers IT services provider of choice, satisfying their needs by exceeding expectations through excellence delivery while maximizing value.Our Values are the basis for our actions; they are commitments we make to our customers, employees, and partners. We strive to develop sustainable relationships based on trust, responsiveness, and accountability