Role: System Administrator
Location: New York (Initially Remote)
Duration: Long term Contract
Client: Infosys
Job Description
· As a System Administrator with 5+ years of experience, you will be intensely involved in supporting the Servers, Storage & End
· User Computing environment of our client. You will perform day-to-day operations of the overall System Administrator with
· your wide range of experience. You will have the opportunity to shape value-adding consulting solutions that enable our clients
· to meet the changing needs of the global landscape.
Required
· Server Admin/ Support – OS and below
· Storage / Backup
· Administrate MS Active Directory accounts and groups. Should have good understanding of user profile management
· Experience troubleshooting LAN, server and connectivity issues
· Cloud Environment support (Azure/AWS)
· Expert knowledge supporting a Windows environment, including common user applications
· Experience supporting Microsoft Office 2007 or later, Outlook in and Exchange Environment, Internet Explorer, basic
· hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely
· Working knowledge of hardware components, hardware configurations and software
· Configure workstations for new users and upgrade existing device and software
· Provide support and troubleshooting services to VIP remote users (desktop support for hardware and software
· problems on desktop and laptops)
· Provide remote printer troubleshooting and support
· Vendor coordination and service level management experience.
· Understanding of best practices, with respect to security and compliance.
· Experience authoring and updating technical documentation.
· Knowledge of new and emerging technologies
· Good understanding of ITIL processes
· Experience in providing ITIL based support for EUC environment
· Experience working with hardware and software vendors
Preferred
· Technology – Servers, Storage & End User Computing
· A detail-oriented, organized and dependable individual
· Excellent technical troubleshooting skills
· Excellent verbal and written communication skills
· Ability to multi-task, prioritize, manage time effectively, and work independently
· Independently resolve problems and escalate as necessary and within time
· Demonstrate sound judgment and ability to work in a team environment in order to perform professional and organizational responsibilities.
· Excellent oral and communication skills to interact and work with global IT teams & end customers.
Burgeon IT Services
Prashanth Rachakonda
Contact no
Email id: prashanth@