Job Description :

Job Title: Support Engineer (Network/Data Engineer)

Location: Chicago, IL 60606 

Duration: 12+ Months with possible extensions 

Interview Process: Phone/WebEx 

** Candidate required to be a U.S. Citizen or U.S. National** 

Required Skills: 

Network/Data Engineer:

ARAMIS project creation and design:

Fiber/Flexnap design: 

TCP/IP: 

CISCO/Juniper: 

LAN, WAN:

DNS/DHCP: 

Overall Purpose:

Responsible for leading and resolving data network issues (LAN, WAN, Firewall, DNS/DHCP).

Top 5 Skills / Additional Job Posting Description Details * 

ARAMIS project creation and design, Detailed field notes, Understanding of Right of Way and permit creation, Fiber/Flexnap design. 

Roles & Responsibilities:  

1) providing data network operational support, design, engineering, and planning for data network and communications projects involving TCP/IP and related protocol connectivity for networks supporting AT&T customers.  

2) Responsible for the management of the interoperability between Cisco and Juniper Layer 3 Platform, through the use of alarm and ticket systems, individual designed customized scripts, customer notification, and business partner escalations.  

3) Troubleshoot complex cross tower issues which may or may not have data network root causes.  

4) providing real time in-depth analysis and real time trouble resolution of incidents associated with the CISCO, Juniper, and associated Operations Support Systems, and Data Communications Network Technology platforms.  

5) Onsite technical escalation point for the remote AT&T LAN, WAN, Firewall, and DNS/DHCP teams.  

6) Manage fault and change ticket queue to ensure proper follow up is performed within required time intervals. 

             

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