Job Description :

Hi ,


Hope you are doing great.

Kindly let me know if you are interested on the below requirement and please respond back with an updated resume .


Position: Storage SAN 

Location: Alpharetta, GA

Duration: Full Time



·         7 years + hands on experience in a technical storage infrastructure operational role Technical understanding of storage technologies including Dell EMC: VMAX, VNX, Unity, Cantera, Isilon and associated management tools


·         NetApp: 7-mode, CDOT, Operations Manager, OCUM, On Command


·         Hands-on experience supporting multi-platform storage environments.


·         Demonstrate ability to succeed in a large global company with a complex IT environment.


·         Ability to manage own workload and deliver results in fast paced, demanding environment with changing priorities.


·         Ability to work collaboratively in a globally dispersed team


·         Work to ITIL best practices in to incident management, change management, configuration and problem management.


·         Manage services to SLA/OLA. Ensure all severity issues are acted on to SLA/OLA. Work with major incident managers and peers from other groups to resolve major incidents to resolution.


·         Prepare root cause analysis as required and present as appropriate.


·         Participate in on-call for out of hours support related to supporting storage infrastructure globally.


·         Work proactively to manage performance of the storage technologies and avoid issues related to performance. If performance issues do occur, use appropriate tools and processes to diagnose and address in a timely manner.


·         Participate in vendor service review to ensure that they are attaining service levels.


·         Manage advanced technical issues escalated from technical peers for problem resolution


·         Create, modify and publish process and procedural documentation.


·         Perform installations, patches, code upgrades, capacity planning and performance tuning; through approved Change Management mechanisms of the Storage Assets globally.


·         Maintain and monitor compliance to corporate security policies.


·         Participate in Storage Security Audit reviews regularly to ensure they are compliant and address any issues immediately.


·         Identify and implement process improvements including automation where appropriate. Support application Disaster Recovery tests.


·         Block storage devices


·         Excellent communication skill required, both written and verbal.


·         Excellent interpersonal skills and a genuine desire to help resolve technical issues with a sense of urgency.


·         Ability to actively troubleshoot incidents and escalate appropriate


·         Expert in Storage provisioning, Storage reclaims and storage capacity analysis on Dell EMC Unity, Isilon.  NetApp 7-Mode and CDOT.


·         Has knowledge in scripting & implementation of automation to reduce manual effort using scripting languages such as PowerShell, Python, Bash, Perl or others.


·         Has the knowledge on public cloud essentials for providers including AWS & Microsoft Azure.




Burgeon IT Services LLC

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