Sr SFDC Business Analyst
Remote
$80/hr on C2C
Required: Healthcare Domain
Essential Job Functions and Responsibilities:
Facilitate discussions and collaborate with business stakeholders to understand business processes and elicit, define, and analyze business requirements; create and maintain thorough, up-to-date, functional, and technical systems documentation
Lead the discussions of enhancements by implementing configuration changes in Salesforce, including the creation of custom objects, workflows, flows, validation rules and approval processes; partner with external developer resources as required to deliver advanced customizations
Work with the business users and corporate quality teams to develop test plans and procedures, validate the application design, define acceptance criteria and verify system functionality against business requirements
Facilitate effective application testing; analyze and resolve defects
Collaborate with business partners on deployment including training, change management, and communications
Assist in development of custom queries, reports and dashboards for business users
Support production systems including analyzing and resolving production problems and end user service requests
Desired Qualification
Strong analytical, problem-solving, and troubleshooting skills and the ability to exercise mature judgment and structured decision-making
Excellent communication, facilitation, and interpersonal skills; demonstrated ability to clearly communicate across all levels of the organization and effectively influence within a dynamic matrix environment
Creative, flexible, and collaborative in approach to technical problem solving
In-depth knowledge of the Salesforce.com platforms configuration, Health cloud, architecture, and implementation best practices, including experience with Sales Cloud, Service Cloud and Salesforce Lightning
Mastery of unit testing, software change management, and software release management
Ability to manage a variety of constituencies with competing priorities, manage multiple tasks simultaneously, and thrive in a complex, fast-paced environment with multiple priorities
Knowledge of system and software quality assurance best practices and methodologies; experience with software validation in a GxP environment is a plus
Experience with project management methodologies and as a Product Owner in Scrum or Agile development environment is a plus
Experience managing systems and data in compliance with regulatory requirements, (e.g. FDA, SOX, HIPAA).
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Raghavan Arulalan.
Nityo Infotech Corp.
Suite 1285, 666 Plainsboro Road
Plainsboro, NJ, 08536
Mail: