· Hands on with Web / Windows / Text adapters · Good understanding and hands on with Unattended / RPA bots · Good understanding on robotics deployment process · Work independently in client environment as the rest of team is offshore · Ability to communicate and interact with IT managers, Analysts and Business users on a daily basis · Good understanding on Service Now and Jira · Good knowledge on Log Analysis and coming up with RCA · Ability to create SR and work with Pega Support team to get them to resolution · Good knowledge in Pega • Develop detailed specifications from which complex systems/subsystems/programs will be written. · Monitor BOTs and VMs. If more cases are available manually start back up BOTs. · Preparing metrics report and share it with the team · Maintaining logs for incidents , Pavan Chirumalla. US IT Recruiter | |