tanishasystems
Boston, MA
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Job Description :
Title: ServiceNow Technical Consultant
Location: White Plains, NY/Remote
Duration: Full Time
Job Description :
  • Hands-on with Asset Management Process and Best practices
  • Working experience in implementing CMDB, CSDM, Hardware Asset Management, Software Asset Management, Service Catalogs, Mobile enablement, Reports and Dashboards
  • Practical knowledge of Software development Life cycles - Agile and Scrum Management
  • Set up foundation data such as hardware model, entitlement data, asset classes
  • Set up stock room and stock room rules
  • Configure dashboard for installed hardware and available hardware models
  • Integrations with Asset Management Systems
  • Good Communication and presentation skills, Client handling
  • Hands-on technical delivery including required documentation of cost-effective ServiceNow solutions, Ability to create and Modify Workflows
  • Hands-on design, development and deployment experience with the ServiceNow platform
  • Hands-on migrating data from different tools into ServiceNow
  • Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation
  • Review work of development team
  • Create and execute development plans as appropriate to meet changing needs and requirements
  • Good at creating required information for Reporting and Dashboards
  • Good knowledge of testing framework
Qualifications required:
  • Minimum of 2-year experience with ServiceNow CMDB, Hardware Asset Management and Software Asset Management
  • Minimum of 5+ years working on a team as part of a large IT organization
  • Minimum of 1 years' experience with Configuration Management.
  • Have strong functional knowledge and technical skills. Experience integrating with tools to federate data into the CMDB
  • Expert in IT Asset Management Lifecycle processes (including hardware and software)
  • Good interpersonal skills, including collaboration, communication, relationship building, and negotiation
  • Excellent decision making skills
  • Demonstrate superior customer service
  • Ability to work independently a must
Preferred:
  • ServiceNow Certified Implementation Specialist Hardware Asset Management (CIS-HAM)
  • ServiceNow Certified Implementation Specialist Software Asset Management (CIS-SAM)
  • Understanding and working knowledge of the Asset Management repository preferred
  • Working knowledge of Asset Data, Data Types, Data fields and Data Mapping preferred
  • Experience working with Software Asset Management Tools; Aspera or ServiceNow preferred
  • Ability or Desire to read and write API code
  • ITIL Certification is a plus


Aman Kundu
Sr. Technical Recruiter
Tanisha Systems Inc
Desk no Ext 454 Direct
Email:


Client : Cognizant Technology Solutions
             

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