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Please only 10+ years od resume for all the requirements
ServiceNow Specialist 100% REmote
Location: Remote
Job Type: Contract
Duration : 9-12 months subject to extension.
People with minimum 12 plus solid experience in understanding of ITOM / Must have ServiceNow Admin/ development specifically Catalogue are specific requirement.
AVOID SUBMITTING ANY PROFILES WITHOUT CATALOGUE EXPERINCE.
12- 14 years of progressive IT experience supporting enterprise applications.
6 or more years of direct administration experience with ServiceNow.
6 or more years of hands-on experience with ServiceNow components such as Service Catalog, Incident, Problem, Change, Asset, Release, Knowledge, Performance Analytics etc.
Working knowledge of the IT Operations Management (ITOM) suite of capabilities, to include MID deployment, Discovery, CMDB, Orchestration, Event Management, Operations Intelligence, Service Mapping, etc.
Excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features"
Experience with ServiceNow integrations.
Provide administrative support to the ServiceNow user base.
Monitor and optimize the health, usage, and overall compliance of the ServiceNow platform.
Identify system deficiencies and divergences from best practice within the production instance.
Coordinate & execute platform upgrades & maintenance.
Perform upkeep on existing solutions (e.g. business rules, UI policies, client scripts, ACLs, workflows, dashboard & reporting, data imports, service catalog development, etc.)
Provide after hours and on-call support, as needed.
Advise teams on design, development and overall best practice configuration of ServiceNow.
Assist with the design and configuration of new solutions in ServiceNow.