Job Description :
Looking for 10+ years ServiceNow ITOM Expert who is well versed in service mapping discovery
Must to have EXPERIENCE
Service Mapping & Discovery(nice to have but not required Certification)
Good verbal written skills and should have exposure to handle global
Candidate should have good Admin / Configuration / Development knowledge of:-
UI Actions / UI policy / Access Control Lists, etc.
Writing various Server-side scripts using Script Includes.
Configured License Management module for necessary Compliance check.
Used ACL39;s for controlling the security mechanism in Service Now
Domain Separation and designing the Process and data flow within various domains
Experience in different Integrations using web-services / MID Server, etc.
Configuring complex reports
Understanding and debugging of system logs
Configuring, analyses, designs, develops, and maintains pattern program code and applications to support business processes and functions in ITOM area
At higher levels, designs and consults on solution design, architecture and integration for tool from the perspective of client
For tool developer/admin responsibilities focus primarily on simple data loading, configuration and workflow development, testing, integration testing
Completes all technical development tasks pertaining to applications inclusive of customizing Patterns as per business needs
Interfaces as necessary with all critical integrated in-scope third party applications service owners, ensuring that applications are integrated successfully and operating as planned
Maps workflow and creates design specifications based on functional requirements
Configures, analyses, designs, develops, and maintains program code and applications to support business processes and functions
MID Server configurations and communications
Discovery phases & process
CMDB/AMDB & Discovery lifecycles
Discovery ports requirement
Understanding of patterns, Probes Sensors and ability to create new basing on requirement
Hands on Event management & Orchestration
Application mapping & vertical discovery capability.