Job Description :
Responsible for the technical specification and implementation of the ServiceNow integration
Provide expertise on all technical questions related to development on ServiceNow
Develops the technical solutions, implements them and performs the component integration tests
Understand the business needs and the needs to standardize processes, and build this into the design
Understand the large scale thinking and approach needed for success of the project
Expertise level understanding of ServiceNow required
Expertise level programming skills
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
Understands technical and functional design requirements related to ServiceNow.
System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Strong communication and interpersonal skills

CMDB:-
IT Configuration Management — The candidate will be responsible for development and maintenance of best coding standards that enable the organization to manage the CMDB.
IT Asset Management — The candidate will be responsible for development and maintenance of best coding standards that enable the organization to manage the IT asset portfolio.
Plans the population of the CMDB; manages the CMDB, central libraries, tools, common codes and data; ensures CMDB data is current and accurate.
Owns the process by which relationships are created and updated in the CMDB, such as key IT and business services and applications to servers and databases.
Understands best practices and determines optimized procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources, and manual input processes as necessary.
Develops and implements best practice standards, policies and procedures for planning, recording, monitoring and maintenance of software and hardware assets.
Defines success metrics and monitoring of Configuration Management and Asset Management processes.
Collaborates with other IT process owners and functional areas (e.g. Change Management, Problem Management, Release Management, etc
Evaluates industry innovations, maturity, trends, and changes regularly to plan and recommend new technologies.
Assists auditors to audit the activities of the Configuration and Asset Management team for compliance with current procedures; ensures corrective action is carried out.
Establishes and ensures staff comply with the naming conventions to be used to uniquely identify object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases, and templates.
             

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