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ServiceNow CMDB Analyst
Louisville, KY
Louisville
KY
40299
Date
: Apr-13-20
2020-04-13
2021-04-03
ServiceNow CMDB Analyst
Louisville, KY
Apr-13-20
Work Authorization
US Citizen
GC
H1B
OPT EAD, GC EAD, L2 EAD, H4 EAD, TN EAD
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Architect, Senior, Midlevel, Junior
Rate/Salary ($)
:
DOE
Duration
:
12
Sp. Area
:
Others
Sp. Skills
:
Others
Permanent Direct Hire
Consulting / Contract
Third Party OK
FULL_TIME, CONTRACTOR
Required Skills
:
Configuration Management, ITSM, Incident, Problem, Change, and Asset Mgt
Preferred Skills
:
Domain
:
IT/Software, Financial, Government, HealthCare, Retail, Dot Com, Insurance, Pharmaceuticals, Manufacturing, Telecom
Work Authorization
US Citizen
GC
OPT EAD, GC EAD, L2 EAD, H4 EAD, TN EAD
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Architect, Senior, Midlevel, Junior
Rate/Salary ($)
:
DOE
Duration
:
12
Sp. Area
:
Others
Sp. Skills
:
Others
Permanent Direct Hire
Consulting / Contract
Third Party OK
FULL_TIME, CONTRACTOR
Required Skills
:
Configuration Management, ITSM, Incident, Problem, Change, and Asset Mgt
Preferred Skills
:
Domain
:
IT/Software, Financial, Government, HealthCare, Retail, Dot Com, Insurance, Pharmaceuticals, Manufacturing, Telecom
ktekresourcing
Houston, TX
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
Qualifications
4 years’ ServiceNow experience with a focus on IT Service Management (ITSM)
2 years’ experience with the ServiceNow CMDB and how it supports other ITSM processes (e.g.: Incident, Problem, Change, and Asset Mgt
Able to influence and convince their peers to support and comply with the Configuration Management process
Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements
Experience creating, managing, and prioritizing enhancement development stories with business requirements, acceptance criteria, and Requirements Traceability Matrices (RTM) and working with stakeholders to complete User Acceptance Testing (UAT), deployment and production verification.
Experience defining and documenting governance processes and procedures and ensuring that the processes are followed
Experience creating CI Data Health reports and working with CI Data Owners to identify and resolve CI data gaps to maintain CI data accuracy
Experience working with CI Data Owners to define, document, and implement CI Data audits
Demonstrated ability to prioritize and manage competing demands and tasks
Self-starter who takes the initiative to accomplish goals and objectives
Ability to think and act independently, taking the initiative to create solutions to solve challenges
Excellent verbal and written communication skills
ITIL v3 Foundation Level Certification or later
Client :
Cognizant Technology Solutions
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