Tech Evaluation Login
Tech Evaluation Signup
PasswordReset
Unsubscribe
PasswordReset
PasswordReset
PasswordReset
Register for Webinar
Register for Event
Job Channels
Skill Score
About Us
Contact Us
Our Blog
Toggle navigation
Home
Skill Score
DemandIndex
Jobs
FETCH Jobs
Java J2EE
Dot Net, C#
DBA
SAP
Admin, Networking
Datawarehousing
QA
Demo
Candidate
Recruiter
Services
Job Posting & Resume Access
Integrated Talent Sourcing
Sub Contractor Supply Chain
Merger & Acquisition
Candidate
Post Resume
Login
Create Job Alert
Recruiter
Login
Free Trial
Signup
Pricing
| Pricing
Dashboard
My Resumes
Resume List
Add Resume
Edit / Update Resume
My Jobs
Fetch Jobs
Matched Jobs
Applied Jobs
Service Delivery Manager/Bristol, CT(Remote till covid) 22-91484
Teaneck, NJ
Teaneck
NJ
07666
Date
: Sep-23-22
2022-09-23
2023-09-13
Service Delivery Manager/Bristol, CT(Remote till covid) 22-91484
Teaneck, NJ
Sep-23-22
Work Authorization
US Citizen
GC
H1B
GC EAD
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Senior
Rate/Salary ($)
:
Market
Duration
:
Full Time
Sp. Area
:
QA, Testing Automation
Sp. Skills
:
x-Other
Consulting / Contract
CONTRACTOR
Required Skills
:
sdm
Preferred Skills
:
Domain
:
Work Authorization
US Citizen
GC
GC EAD
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Senior
Rate/Salary ($)
:
Market
Duration
:
Full Time
Sp. Area
:
QA, Testing Automation
Sp. Skills
:
x-Other
Consulting / Contract
CONTRACTOR
Required Skills
:
sdm
Preferred Skills
:
Domain
:
tanishasystems
Boston, MA
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
Job Title:
Service Delivery Manager
Location
:
Bristol, CT
(Remote till covid)
Job Description:-
Job description and Skill Requirements:
The Service Delivery Manager (SDM) is responsible for the effective management and organization of operational aspects of IT Services. The job holder is responsible for coordinating the various projects as initiated by the customer and will be single point contact for the customer.
The key responsibilities for this role include:
IT Services Management:
Delivering Services to the customer according to the contract and adherence to agreed SLAs
Own the KPIs agreed in the contract.
Will be the single point contact and will be responsible for the overall management of IT Services for the customer.
Make recommendations on strategies in respect of various technologies.
Establish and maintain standards and methodologies for providing IT Services to the customer in respect of operational issues
Provide the periodical reports and other ad-hoc reports as per the contract to the customer
Maintaining disaster recovery and business continuity processes for the customer
Build long-term relationship with the customer
Deliver continual improvement in service measures and KPIs
Ensure that the projects initiated by the customer are completed as per the agreed timelines, costs, etc and relevant proposals are submitted within the stipulated timeframe.
P&L responsibility
Automation in service delivery
Resource management
Utilization
Will be responsible for billing
Value add to customer-YOY by working closely with the in consultation with COE and HCL architecture head.
Overall SLA management and Operation interaction with technologies Lead / Service Owner
Overall Customer Satisfaction
Overall employee satisfaction
Team Management:
Management of onshore & Offshore team members
Motivation of individuals and building team working
Employee retention, motivation and training
Focus on grooming people from L1 to L2, L2 to L3 within select timelines
Development of technical and personal skills for team members
Address suitable career development of staff
Personal Management:
Demonstrate personal commitment to excellence
This is a middle management position and should concentrate on the control & organization of the reporting staff members
Maintain awareness of customers business and IT role in it
Awareness of other companies IT functions, especially in the financial sector
Deal effectively with outside contacts / vendors
Avoid unnecessary conflicts and should know how to escalate issues
Should be able to adjust to people, culture, policies and situations
Should have capacity to effect the actions, behavior and opinions of others by appealing to reason or understanding
Will participate in monthly reviews and governance meetings
Will coordinate QA, Audit, Financial Management and Asset management
Desired skills:
Minimum of 16 yrs out of which at least 8+ years of IT Infrastructure Operations/ Datacenter Operations & Management
Strong Techno-Commercial/ Business Orientation and Cost Sensitive with ability to balance decisions between Automation / People & Infrastructure Availability.
Strong Leadership / Team Building / Decision Making attribute
Demonstrated success in creating a delivery organization using Enterprise Network Systems Management Tools & managing it either for a F-500 company or for a leading IT Service Company
Expertise in Defining Process and ensure the implementation within the Service Delivery Organization; exposure to ITIL Best Practices is necessary
Data Centre Migration / Consolidation experience will be an advantage
Available on 24 x 7 basis in the event of emergencies and should be contactable after office hours
Upendra Singh
Associate Recruiter
Tanisha Systems Inc
Desk no Ext 512
Direct No
Email:
Client :
Cognizant Technology Solutions/Human Resources
Turn OFF keyword highlights
Similar Jobs you may be interested in ..
Remote - Java
QA
Automation (3 day onsit
,
new york, NY
Apr-16-24
tanishasystems
($) :
$60k - $130k/year
Greetings, My name is Sumit, and I am Delivery Manager at. Inc is a global contingency staffing firm servicing. We have an excellent job opportunity with one of our clients. Role: Java
QA
AutomationLocation: New York (3 day onsite a Week Nearby states candidates allowed)Type: Fulltime//Contract(W2//C2C) Job Description" Java contract testing" this is must for
QA
automation with scrum master role." Good exp. in
QA
Automation Selenium and Cucumber"
Apply
[Apply Individually]
Remote - Ariba
QA
/ Testing Engineer
,
New York, NY
Apr-04-24
APN Consulting Inc
($) :
$60k - $130k/year
APN Consulting has an immediate need for a direct client requirement: Job Title - Ariba
QA
/ Testing Engineer Duration 12 Months Contract Location - Remote Job Description: We are looking for a knowledgeable and experienced SAP Ariba Buyer
QA
Engineer to join our team. The successful candidate will work on the design and implementation of a reusable approach to Ariba Buyer Test Automation, develop and execute Ariba Buyer Test Cases, and provide
Apply
[Apply Individually]
Remote - BTP Quality Assurance (
QA
) Engi
,
New York, NY
Apr-02-24
APN Consulting Inc
($) :
$60k - $130k/year
APN Consulting has an immediate need for a direct client requirement: Job Title - BTP Quality Assurance (
QA
) Engineer Duration 12 Months Contract Location - Remote Job Title: SAP Business Technology Platform (BTP)
QA
Engineer Job Description: We are seeking an experienced SAP Business Technology Platform (BTP)
QA
Specialist to join our team. The BTP
QA
Engineer will be responsible for developing and implementing a re-useable approach to BTP Test Automation. You
Apply
[Apply Individually]
Sr. Automation
QA
Engineer with Kafka Te
,
Weehawken, NJ
Mar-29-24
Accord Tecnologies.Inc
($) :
Market
Senior Automation
QA
Engineer with Kafka Testing. Location: Weehawken, NJ (Onsite) Duration: 6-12 months Any visa independent candidate only in EST zone open to relocate can be considered. No relocation issues at a later stage please! Job Details We are seeking a talented Senior Automation
QA
Engineer with expertise in API and UI testing, data reporting, CI/CD integration, and Kafka testing to join our team. As a key member of the
QA
team, you will be responsible for ensuring the qualit
Apply
[Apply Individually]
SAP BTP
QA
Engineer
,
New York, NY
Apr-18-24
Intone Networks
($) :
USD 110 / Hourly / C
Role: BTP Quality Assurance (
QA
) Engineer Location: Remote Duration: 1Year Job Title: SAP Business Technology Platform (BTP)
QA
Engineer Job Description: We are seeking an experienced SAP Business Technology Platform (BTP)
QA
Specialist to join our team. The BTP
QA
Engineer will be responsible for developing and implementing a re-useable approach to c. You will be expected to understand and analyze the requirements and procedures of BTP Testing and create, execute, and optimize BTP Test Cases,
Apply
[Apply Individually]
Unix Manager
,
Jersey City, NJ
Apr-19-24
Quantum Integrators
($) :
USD 100 / Hourly / C
Unix Manager Jersey City, NJ - 3 days a week onsite GC or USC W2/C2C Local Only Heavy Financial experience Bill rate up to 100 an hour Need 15-18 Years profile * MUST Have Investment Banking and Market Data environment experience* . In this leadership role, you will oversee and enhance our UNiX infrastructure globally, ensuring optimal performance, security, and reliability. The Head of UNIX Engineering will also lead a team of engineers located in the US, EMEA, and APAC Key Responsibili
Apply
[Apply Individually]
Remote - SAP O2C Consultant with EDI
,
Parsippany, NJ
Apr-03-24
Intone Networks
($) :
USD 100 / Hourly / C
SAP O2C Consultant with EDIParsippany, NJ / Remote6+ Months Required:The resource should be a functional to cash with detailed knowledge in EDI transactions.The resource will support all EDI transactions in idoc mapping, testing and integration testing with EDI partners.The transactions will include order, order confirmation, invoices, ASN and others.Since this is a global role, the candidate should be ready support the off hours meetings with EMEA and APAC business hours.
Apply
[Apply Individually]
SAP ISU FI-CA Consultant
,
New York, NY
Apr-19-24
Intone Networks
($) :
USD 110 / Hourly / C
Job Title: SAP ISU FI-CA Consultant Location: Remote (Travel may require to Tampa, FL) Duration: 3-6 Months (Possible extension) Job Description: SAP Utilities FI-CA resource with expertise in the Utilities payment arrangement process, incoming payments including real time payments, dunning, collection processes.
Apply
[Apply Individually]
SAP Technical Developer
,
New York, NY
Apr-18-24
Intone Networks
($) :
USD 130 / Hourly / C
SAP Technical Developer Description: *MUST BE US CITIZEN* *MUST PHYSICALLY RESIDE WITHIN THE US* Skills request: Functional Experience in one or all of the modules o PP/PEO o MM o MRP & PP/DS o EWM o GTS o ATM o Delivery o GTS o Etc. Restful ABAP CDS Views o Table Functions o Virtual Elements AMDP Workflow (including Flexible Workflow and Workflow Management) Integration o SOAP via SOAManager o ODATA o IDOcs o Proxys o AIF o DRF BADIs/Enhancement Points
Apply
[Apply Individually]
SAP Solution Architect(SCM)
,
New York, NY
Apr-18-24
Intone Networks
($) :
USD 130 / Hourly / C
le: SAP Solution Architect(SCM) Client: SAPNS2/Boeing Location: Remote Please find the job description for the Solution Architect. The Architect should have A&D EML template-based project experience using SAP Activate Best Practices and Methodology. Discrete manufacturing Solution Architect Techno/Functional Lead for SAP best practices. Leads activities to define requirements, design and verify robust architecture, data and information management systems and components. Leads the ident
Apply
[Apply Individually]