Hi Dear Partner,
This is regarding an excellent job opportunity with my client…
Position: NCAOC - Senior Technical Writer
Location: Raleigh, NC
Project Duration: 09/20/2021 - 08/30/2021
Webcam Interview Only
The Senior Technical Writer responsibilities but not limited to:
· Conduct interviews and translate technical information into clear, concise documents to be used by technical and non-technical personnel.
· Develop and/or maintain the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals; installation guides; computer operations and program maintenance manuals; and contingency operations; backup, recovery, and restart procedures; proposals, presentations, reports, standard operating procedures (SOP), policies and procedures.
· Edit special reports or any other deliverables and documents
· Write and edit end-user and internal-user knowledge-based content describing vendor’s services and troubleshooting processes
· Collaborate with managers to optimize and maintain internal and external content for usability and accessibility, while maintaining a high bar for quality
· Work directly with managers to produce high-quality knowledge-based articles
· Work collaboratively with the internal PMO team to conceptualize and develop content that strengthens the vendor’s product
· Manage all aspects of the documentation process—from planning to content maintenance
· Peer review knowledge-based technical, and program documents for grammar, content, and style of writing
· Demonstrate the ability to document business processes
· This position reports to the PMO and QA Administrator. Staff work hours are typically 8:00 AM – 5:00 PM, Monday – Friday. Occasional evening and weekend work may be required.
KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: Candidate must have:
· 4-6 years of full-time technical writing in a software development environment
· Excellent verbal and written communication skills
· Excellent organizational, decision-making, and time management skills
· Ability to prioritize and manage multiple issues and projects
· Minimum (5) years of experience documenting processes and workflows using Microsoft Office Software
· Proven success designing, writing, and editing technical documentation for a software development community
· Ability to adapt and prioritize work independently in a dynamic environment
· Have strong written and content creation skills
· Be able to self-direct, multi-task, and prioritize assignments
· Be highly organized with acute attention to detail in a deadline-driven environment
· Ability to work with minimal assistance with a can-do attitude.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
BA/BS in English, Computer Science, or related field. Additional experience can be substituted in lieu of degree.
Please send me your updated resume and expected pay rate.
Mayur Jadhav
Recruiter
tCognition: Relentless Pursuit of Excellence
70, Kemble Street, Boston, MA – 02119
Phone
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