Job Description :

Hi Dear Partner,

 This is regarding an excellent job opportunity with my client…

 Position: NCAOC - Senior Technical Writer 

Location: Raleigh, NC

Project Duration: 09/20/2021 - 08/30/2021

 Webcam Interview Only

 The Senior Technical Writer responsibilities but not limited to:

·         Conduct interviews and translate technical information into clear, concise documents to be used by technical and non-technical personnel.

·         Develop and/or maintain the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals; installation guides; computer operations and program maintenance manuals; and contingency operations; backup, recovery, and restart procedures; proposals, presentations, reports, standard operating procedures (SOP), policies and procedures.

·         Edit special reports or any other deliverables and documents

·         Write and edit end-user and internal-user knowledge-based content describing vendor’s services and troubleshooting processes

·         Collaborate with managers to optimize and maintain internal and external content for usability and accessibility, while maintaining a high bar for quality

·         Work directly with managers to produce high-quality knowledge-based articles

·         Work collaboratively with the internal PMO team to conceptualize and develop content that strengthens the vendor’s product

·         Manage all aspects of the documentation process—from planning to content maintenance

·         Peer review knowledge-based technical, and program documents for grammar, content, and style of writing

·         Demonstrate the ability to document business processes

·         This position reports to the PMO and QA Administrator. Staff work hours are typically 8:00 AM – 5:00 PM, Monday – Friday. Occasional evening and weekend work may be required.


·         4-6 years of full-time technical writing in a software development environment

·         Excellent verbal and written communication skills

·         Excellent organizational, decision-making, and time management skills

·         Ability to prioritize and manage multiple issues and projects

·         Minimum (5) years of experience documenting processes and workflows using Microsoft Office Software

·         Proven success designing, writing, and editing technical documentation for a software development community

·         Ability to adapt and prioritize work independently in a dynamic environment

·         Have strong written and content creation skills

·         Be able to self-direct, multi-task, and prioritize assignments

·         Be highly organized with acute attention to detail in a deadline-driven environment

·         Ability to work with minimal assistance with a can-do attitude.


BA/BS in English, Computer Science, or related field. Additional experience can be substituted in lieu of degree.

 Please send me your updated resume and expected pay rate.

 Mayur Jadhav


tCognition: Relentless Pursuit of Excellence

70, Kemble Street, Boston, MA – 02119


Email –



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