Position: Senior Storage Engineer
Location: Westborough MA
Duration: 6-12+ months (temp to perm potential)
Industry: Wireless Communications
Location: HYBRID: 2 days on-site in Westborough, MA/ 3 days remote (per week)
Interview Process: 2 rounds
***PROOF OF IDENTITY REQUIREMENTS ACCEPTED***
LInked-In Profile (Profiles with Photos, References and Recommendations are Ideal)
Photo ID and/or Visa with Managerial References
Managerial References with a Photo ID or Linked-In Profile
JOB DESCRIPTION
· Provide high-tier support for infrastructure issues, accepting and processing tickets logged via the Service Management platform (ServiceNow).
· Act as a point of escalation for troubleshooting issues and technical queries from more junior engineers.
· Support the 24/7 support model through an on-call support rotation and partnership with the offshore Shared Services team.
· Ensure the consistent, efficient, secure, and current operation of infrastructure systems.
· Support corporate, regional, and divisional business units’ requirements.
· Ensure that infrastructure implementations comply with all IT controls related to areas of responsibility (e.g., Sarbanes-Oxley Act, ISO 9001:2015, applicable data privacy acts, Health Insurance Portability and Accountability Act, etc.).
· Play a key role in defining and maintaining proper documentation.
· Propose solutions to identified infrastructure issues to management and implement as directed.
· Resolve performance issues associated with the enterprise IT infrastructure.
· Lead the evaluation and identification of enterprise system specifications utilizing industry best practices and the proper use of technology and applications architecture.
· Support IT management with technology decisions.
· Other duties as assigned.
REQUIREMENTS
*Ideally 10 + years of experience with Storage/Backups
*VEEAM
*Proactive / Self Starter
*Looking for growth and interested in learning new tech
*Team player/ Open to wearing multiple hats
*Interested in supporting a global enterprise IT infrastructure
PREFERENCES
*Oracle Private Cloud
*Oracle Linux
*AWS