Job Description :
Work Location: Houston, TX, 77003
Target Start Date 20 Feb 2020
Does this position require Visa independent candidates only? No
Job Details:
Must Have Skills
Quickly assessing the severity of service impacts in regards to enterprise business impact.
Ensure all appropriate groups are working on restoring service in a timely manner.
Notify, escalate and communicate to senior management and impacted stakeholders the existence of service impacts, as necessary.
Nice to have skills
Rotating oncall requirement to maintain 24x7x365 coverage.
Timely and accurate completion of problem & outage records
Detailed Job Description
Quickly assessing the severity of service impacts in regards to enterprise business impact.Ensure all appropriate groups are working on restoring service in a timely manner.Notify, escalate and communicate to senior management and impacted stakeholders the existence of service impacts, as necessary.Rotating oncall requirement to maintain 24x7x365 coverage.Timely and accurate completion of problem outage records including timeline of events and other required data fields.