Job Description :

Job Title: SAP C4C Service Cloud Architect

Location: Dallas TX

Job Description:
 
POSITION OVERVIEW : SAP C4C Service Cloud Architect 
POSITION OVERVIEW : SAP C4C Service Cloud Architect 
POSITION GENERAL DUTIES AND TASKS : 
• 8 +years of SAP Cloud for Customer (C4C) / SAP C/4 Sales/Service Cloud implementation & development experience. 
• Ability to walk through Sales and/or Service Business processes with the client and strong end to end system configuration skills of Service Tickets and Field Service Management, order processing. 
• Extremely strong communication skills and work very closely with the Business to gather new requirements, resolve production issues and drive more value on their investment. 
• Good understanding of SAP Cloud Applications Studio to carry out custom development on SAP C4C. 
• Experience in developing custom objects in C4C is must 
• Experience with Quarterly upgrade process, upgrade testing, system refresh from the production environment 
• Familiar with standard APIs exposed by SAP Cloud for Customer / SAP C/4 Sales/Service Clouds. 
• Familiar with Integration between C4C and SAP ERP On-Premise using CPI 
• Configuration of C4C solution using KUT and experience in the creation of extension fields is a must 
• Strong debugging and problem-solving skills in SAP C4C, CPI, S/4 and/or ECC, and CRM 
• Familiar with Mash-ups, Web services and integration with external systems 
• Experience in the building data source for new business objects 
• Experience in supporting C4C implementation and enhancement projects 
• Preferred Skills – SAP C4C Certified
 
             

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