DirectClient: City of Austin D/B/A Austin Energy
Solicitation#DAG2130
Title: Salesforce Administrator
Location: 4815 Mueller Blvd Austin, TX 78723
Duration: Until 9/30/2021 with possible extension upto 9/30/2022
Last date for submission: August 13, 2021 (9.00 AM-CST)
Note: Remote during COVID-19 and 100% onsite after the pandemic
WORK DESCRIPTION:
Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems. Evaluates user request for new or modified program, such as for financial or human resource management systems, clinical research trial results, statistical study of traffic patterns, or analyzing and developing specifications for bridge design, to determine feasibility, cost and time required, compatibility with current system, and computer capabilities. Consults with user to identify current operating procedures and clarify program objectives. Formulates plan outlining steps required to develop program, using methodologies such as structured analysis and design or object-oriented development.
WORKER SKILLS AND QUALIFICATIONS
Minimum (Required):
- 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, may lead and direct the work of others, a wide degree of creativity and latitude is expected.
2 years Certified Salesforce administrator
1 years Certified Platform App Builder
Preferred (Optional):
2 years Experience developing, implementing, customizing and maintaining objects in Service Cloud. Experience working with new users to develop all aspects of UI and database functionality in Service Cloud. Web to Case management through customization and configuration
1 years Experience working in Marketing Cloud at an Admin level.
1 years Certified Salesforce Advanced Admin and Platform Developer 1
1 years Can look at triggers and Apex with a basic understanding, understands Lightning Web Component (LWC)