Position: Salesforce Business Analyst
Location: Santa Clara, CA
Position is Onsite Role from Day 1 of Joining of the Project
Job Description:
· 8 - 12 Years of experience in working as a Salesforce Functional Consultant/ Business Analyst.
· Strong Communication (written and verbal) , Presentation and interpersonal skills.
· Excellent skills of analysing requirements, identifying different scenarios is mandatory.
· Good understanding of Out of the box features of Community Cloud / Commerce Cloud.
· Good to have knowledge of Health Cloud.
· Ability to independently drive requirements discussions with multiple business stakeholders.
· Ability to clearly communicate Salesforce features in non-technical way to business stakeholders.
· Ability to understand business problems and propose high level Salesforce solution.
· Ability to clearly articulate the requirements in user stories.
· Experience in coordination with Development team, Technical Architect is mandatory.
· Understand current business process and document processes.
· Ability to give demo to clients.
· Ability to provide trainings to users.
Good to have
· Salesforce.com certifications
· Experience in methodologies such as Agile/SCRUM
· Experience with JIRA or any other Project management tool.
· Has knowledge of Salesforce best practices.