Job Description :
Role: Enterprise Salesforce Solution Business Systems Analyst. Duration:7+ month Contract to hire 100% remote. Candidates must be located in EST or CST time zone Within the Salesforce team, the Enterprise Salesforce Solution Business Systems Analyst takes a lead role in the organization?s projects to design, develop, implement, support, and optimize more complex architecture strategy to meet business capabilities and needs. The Salesforce Business Systems Analyst takes a lead role to ensure completeness of more complex architecture by addressing all the pertinent concerns of its stakeholders and ensures integrity of more complex architecture by connecting various views of stakeholders, reconciling conflicting concerns, and showing the trade-offs made in so doing. The incumbent considers practicality and fitness for purpose in determining architecture to develop, leverages business and technology knowledge to enable and/or alter business processes, practices, organizations and systems, maintains knowledge of emerging technologies, best in class industry trends, and new Salesforce releases. The position may take on role of Project Lead for special assignments. The BSA mentors less experienced team members. Duties and Responsibilities: ? Takes a lead role to provide strategic consultation to Salesforce business customers in defining or designing more complex business processes, functions and organizational structures, as well as in researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitates development of more complex enterprise business solutions that combine knowledge of particular business processes and issues, general technological options, and process facilitation techniques. Participates in more complex enterprise strategy development, including environmental analysis, opportunity identification, value cases and business innovation portfolio development. ? Takes a lead role to specify and design large or more complex Salesforce-based systems, solutions, networks, infrastructure elements, or processes. Selects appropriate design standards, methods and tools and ensures that they are applied effectively. Reviews others? system design to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Establishes policy for selection of more complex architecture components. Evaluates and undertakes impact analysis on more complex major design options. Ensures that the system architecture balances functional, service quality and systems management requirements. ? Uses appropriate tools, including models of components and interfaces, to contribute to the development of more complex Salesforce architectures. Takes a lead role to produce detailed component requirements, specifications and translates these into detailed solutions/designs for implementation using selected products. Provides advice on technical aspects of system development, integration (including requests for changes, deviations from specifications, etc.) and processes. Ensures that relevant technical and business strategies, policies, standards and practices are applied correctly. ? Selects and uses more complex tools and methods to establish, clarify, and communicate the functional and non-functional requirements of system users, their characteristics, and tasks. Takes a lead role to identify the technical, organizational, and physical environment in which more complex products or systems will operate. Identifies, proposes, initiates, and leads significant improvement programs, taking responsibility for the quality and appropriateness of the work performed and the realization of measurable business benefits. Modifies existing process improvement approaches and/or develops new approaches to achieving improvement. ? Takes a lead role to ensure the resolution of a variety of more complex architecture and business problems and serves as a technical or business lead for highly complex project initiatives. ? Communicates effectively will all levels of organization ? Manages expectations of customers, partners and management ? Participates in customer walkthroughs and plans; design and technical walkthroughs; and problem resolution and decision making ? Interacts with departments across the organization as necessary, including the development and interpretation of highly complex requirements for peers and other staff. ? Maintains an in-depth knowledge of Salesforce and related technologies and provides expert advice regarding their application. ? Takes a lead role in providing leadership and mentoring in the areas of expertise and architecture to their peers, developers, management and business users including technical expertise, coaching, and ad-hoc training by: ? Preparing presentations on more complex issues on the area of expertise ? Presenting to their peers to ensure consistency to the client?s strategic direction. ? Other duties as assigned or requested. Qualifications Education/Experience Required ? Bachelor?s Degree in Information Technology ? 10 ? 15 years? experience in multiple IT disciplines ? 5 - 7 years? experience with Salesforce ? Not required to have experience in all of these but is required to have those needed to support applications they are responsible for supporting: Salesforce, Service Cloud, Health Cloud, Marketing Cloud/Exact Target, MuleSoft Anypoint Platform, REST & SOAP-based web services, Vlocity, HTML5/XML, Certified Platform Developer I & II, Certified App Builder ? Microsoft 365 ? SAFe Agile ? Application diagnostics skills are desired Preferred ? Master's degree ? Salesforce certifications ? MuleSoft Certifications ? Health insurance industry business knowledge Skills: ? Ability to communicate across all development teams, build partnerships. ? Ability to use data model as an application Physical Demands: ? Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards ? Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. ? Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor , Ramya Sree US IT RECRUITER Thought wave Software and Solutions 314 N. Lake St, Suite 6, Aurora IL 60506 Desk Email: LinkedIn: