· Maintain and enhance Salesforce configuration including flows, validation rules, page layouts, custom objects, fields, and reports
· Support data integrity through routine audits, cleanup, and data imports/exports
· Analyze business needs and translate them into technical solutions and process improvements
· Troubleshoot issues, manage support tickets, and respond to user requests in a timely manner
· Assist with user management, permissions, profiles, and role hierarchy
· Develop dashboards and reporting to support business decisions and visibility
· Provide training and documentation to end users as needed
· Other duties as assigned.
Education, and Experience:
- Bachelors degree required
- 5+ years of related experience required
- Proven experience as a Salesforce Administrator (preferably in a small-to-mid-size business environment)
- Salesforce Administrator certification required
Knowledge, Skills and Abilities:
· Strong knowledge of Salesforce automation (Flows), system configuration, and data tools (Data Loader, report builder)
· Familiarity with integration tools and AppExchange solutions
· Excellent communication and collaboration skills
· Highly organized, detail-oriented, and able to manage multiple priorities independently
· Ability to solve problems quickly and adapt to changing needs.
Equal Opportunity Employer
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.