| Job Description | - Designs, builds, implements, and manages wired, wireless, WAN and cloud network systems across the many enterprise campuses hosting hundreds of users.
- Plans, develops, installs, configures, maintains, supports, and optimizes all local, data/voice, and wide area networks, connections, associated software, hardware, and communication links.
- Troubleshoots network performance issues, analyzes network traffic, and provides capacity planning solutions to ensure optimal and redundant network performance.
- Develops processes around network procedures, ensuring industry best practices are followed and documented.
- Oversees network management, security, planning, traffic engineering and implementation. This includes firewalls upgrades and updates, VPN deployments, Disaster Recovery testing, etc.
- Assists in managing Managed Service Providers/Carriers and provide oversight for service level agreement adherence.
- Develops mitigation plans for technical issues and coordinates them with other departments and/or partner organizations to ensure network connectivity can quickly be recovered or redirected in the event of a major outage.
- Creates and maintains documentation including creation of physical and logical network topology diagrams, detailed port connectivity spreadsheets and assigned IP address (public and private) documentation.
- Prepares periodic maintenance plans and comply with change management procedures.
- Provides second level support to our customer base and interface with vendor support groups to ensure proper escalation during outages or periods of degraded system performance.
- Candidate should be able to plan and organize multiple assignments to meet deadlines; communicate clearly both orally and in writing; work cooperatively and productively as a team member.
|